Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Pharmacy Services

The Pharmacy Services Associate utilizes core knowledge of pharmacy policies and procedures to deliver an exceptional patient experience. This position is responsible for determining patients’ needs in person or by phone and accurately processing transactions. 

• Deliver an exceptional patient experience to a diverse patient base, in person or by phone
• Determine patient needs; capture all required information from patients to accurately process and/or fulfill their requests
• Operate cash register; process tender options including cash, credit, student bursar, individual charge accounts, athletics, etc.
• Participate in the development and support of departmental needs
• Maintain tools and inventory and ensure their availability for pharmacy operations
• Accurately file and sort prescriptions by name; perform audit and validation functions related to prescriptions
• May provide intake and receiving functions related to pharmacy inventory as needed

Level:

– Intermediate Support

Base Description:

– Completes administrative activities and tasks of a technical or functional nature.

Level Summary:

– Demonstrates ability to perform intermediate tasks in defined skill areas. Demonstrates intermediate knowledge of internal procedures. Works under general supervision, performing assignments that may be varied and sometimes difficult. Supports team decisions and follows through with team responsibilities. Interprets and communicates information clearly and accurately. Demonstrates intermediate problem–solving skills.

Supervisory Responsibilities:

– May provide basic direction to lower level support staff

Fiscal Responsibilities:

– Handles routine financial transactions
– May validate and pay invoices

Problem Solving:

– Encounters generally routine problems; occasionally faces more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– Applies knowledge of institutional policies and procedures in determining course of action

Independence of Action:

– Work is generally monitored by supervisor
– Detailed instructions and procedures are generally provided
– Uses available guidelines to make appropriate adaptations to routine situations and refers other situations to supervisor

Communication and Collaboration:

– Communicates internally within working unit and/or the University
– May communicate with external audiences for scheduling/coordination
– Collaborates closely with team members
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials that may be intended for distribution

• Comp Grade – 5
• Minimum – $38,300.00
• MidPoint – $46,900.00
• Maximum – $55,500.00