Penn State Job Catalog

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The defined natural career progression within or between job profiles.

Pharmacy Services

The Pharmacy Services Associate utilizes core knowledge of pharmacy policies and procedures to deliver an exceptional patient experience. This position is responsible for determining patients’ needs in person or by phone and accurately processing transactions. 

• Deliver an exceptional patient experience to a diverse patient base, in person or by phone
• Determine patient needs; capture all required information from patients to accurately process and/or fulfill their requests
• Operate cash register; process tender options including cash, credit, student bursar, individual charge accounts, athletics, etc.
• Participate in the development and support of departmental needs
• Maintain tools and inventory and ensure their availability for pharmacy operations
• Accurately file and sort prescriptions by name; perform audit and validation functions related to prescriptions
• May provide intake and receiving functions related to pharmacy inventory as needed

Level:

– Support

Base Description:

– Completes administrative activities and tasks of a technical or functional nature.

Level Summary:

– Demonstrates baseline working knowledge of routine tasks. Follows the standard principles and practices. Acts under direct and frequent supervision using established procedures with detailed instructions. Participates as a team member and actively contributes to completion of team goals. Clearly communicates information.

Supervisory Responsibilities:

– None

Fiscal Responsibilities:

– Typically none
– May handle routine financial transactions

Problem Solving:

– Encounters routine problems
– Follows recommended course of action and procedures to resolve problems
– Demonstrates working knowledge of institutional policies and procedures

Independence of Action:

– Work is closely monitored by supervisor
– Detailed instructions and procedures are provided
– Applies standard operating procedures with limited guidelines for deviation

Communication and Collaboration:

– Communicates mostly internally within working unit
– May communicate with external audiences for scheduling/coordination
– Collaborates closely with team members
– Clearly communicates information, ideas, or instructions verbally and in writing

• Comp Grade – 4
• Minimum – $34,800.00
• MidPoint – $42,600.00
• Maximum – $50,500.00