Penn State Job Catalog

The Building Maintenance and Renovation Services Manager is responsible for the leadership, administration, and operational management of building maintenance and renovation services; directs a diverse workforce of professional, supervisory, technical-service, and administrative employees engaged in preventive maintenance, corrective maintenance, renovation, and building operations; ensures effective planning, scheduling, budgeting, personnel management, safety compliance, sustainability, quality assurance, and continuous improvement initiatives in support of University facilities operations.

• Provide leadership and direction for building maintenance and renovation operations; oversee daily operational activities through supervisors, coordinators, and technical staff to ensure efficient and effective service delivery
• Monitor productivity, quality, schedules, and operational performance through reports, field observations, and direct interaction with staff
• Coordinate corrective maintenance, renovation, emergent response, and service operations to support facilities and customer needs
• Develop and implement operational strategies, workflows, and procedures to improve efficiency, productivity, and customer service
• Perform work management functions by reviewing work in progress, evaluating operational outcomes, and implementing corrective actions
• Oversee planning, prioritization, and scheduling activities across maintenance and renovation operations
• Collaborate with Work Control, project managers, and relevant stakeholders to optimize workforce utilization and workflow efficiency
• Coordinate short- and long-term work schedules, staffing, workforce planning, and project timelines
• Ensure effective implementation and execution of planning and scheduling and facilities asset management strategies and objectives
• Coordinate operational activities with internal departments and external stakeholders to maintain continuity of service
• Manage professional, supervisory, technical-service, coordination, and administrative staff engaged in maintenance and renovation operations; assign work, establish priorities, evaluate performance, and ensure operational goals and objectives are achieved
• Interview, hire, mentor, develop, and evaluate employees while fostering professional growth and succession planning
• Provide leadership and direction to supervisors regarding work execution, staffing needs, training requirements, and workforce development
• Administer University policies, procedures, and collective bargaining agreements in coordination with Human Resources
• Support supervisors in addressing personnel matters including hiring, discipline, grievances, attendance, performance management, and staff development
• Develop, implement, and manage annual operating and project budgets for Building Maintenance and Renovation Services
• Monitor financial performance, expenditures, project costs, and budget reports to ensure fiscal accountability and budget compliance
• Develop and implement corrective actions to address budget variances and changing operational requirements
• Prepare budget proposals, financial forecasts, and long-range budget projections
• Evaluate and approve project estimates, purchasing requirements, and resource allocations
• Plan for ongoing maintenance, replacement, and procurement of operational assets and equipment
• Develop, implement, and manage quality assurance programs, key performance indicators (KPIs), and continuous improvement initiatives
• Monitor operational effectiveness, efficiency, productivity, and service delivery performance
• Develop and oversee training programs to improve technical competencies, operational consistency, safety compliance, and workforce effectiveness
• Promote and enforce safe work practices and ensure compliance with applicable regulatory, environmental, and University safety requirements
• Participate in investigations of workplace incidents and implement corrective actions to prevent recurrence
• Support sustainability initiatives and promote adherence to sustainability standards and operational best practices
• Represent the organization in meetings with University personnel, governmental agencies, professional organizations, and community groups as appropriate
• Communicate operational priorities, project status, and service impacts to customers and stakeholders

Level:

– Principal Manager

Base Description:

– Manages direct reports where primary duty is the management of a working unit.

Level Summary:

– Demonstrates awareness of broad issues and management trends. Applies exemplary management principles. Evaluates impact of policy and adjusts accordingly. Ensures appropriate skills are developed and maintained within team/unit. Realigns staff responsibilities to meet desired changes. Provides administrative and policy direction. Develops and articulates broad goals. Fosters collaboration between units. Engages in written and verbal communications that reach a university-wide and/or broad external audience. Develops and implements solutions to highly complex and often controversial problems.

Supervisory Responsibilities:

– Oversees teams of other supervisors/managers
– Leads a business unit

Fiscal Responsibilities:

– Plans, forecasts, develops, and/or approves budgets
– Typically has final signature authority for business unit

Problem Solving:

– Encounters highly varied and complex problems that may have a significant impact on multiple units and/or the University
– Regularly develops creative and/or novel approaches to resolve the most difficult problems
– Creates an environment that encourages imaginative solutions to problems

Independence of Action:

– Work results are not clearly defined and may be frequently changing
– Sets own goals and determines how to accomplish results with few or no guidelines to follow
– Oversees completed work of others and is accountable for unit results
– Delegates advanced tasks to others and provides guidance to team members

Communication and Collaboration:

– Communicates with both internal and external audiences
– May represent the University externally
– Collaborates closely with team members and other leaders across the University
– Communicates a compelling vision that inspires and motivates others

• Comp Grade – 16
• Minimum – $123,200.00
• MidPoint – $157,100.00
• Maximum – $191,000.00