Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Business Analysis

Business Analysts work with many project stakeholders, senior leaders, subject matter experts, project managers, change management consultants, and trainers to facilitate a broad range of organizational improvement activities. Business Analysts define, develop, facilitate, and modify new or existing business processes or solutions; visually model current state processes, organizational structure, data structure, and other business information to identify the root causes of business problems; interview stakeholders to elicit, analyze, specify, validate, and verify requirements; identify business needs and determine solutions to business problems; negotiate compromises among stakeholder groups; support, develop, and deliver communications and training related to new business processes or solutions; generate reports and program documentation; conduct and evaluate process analysis, process improvement, organizational change, strategic planning, and/or policy development.

• Meet with various stakeholders to gather and analyze information about critical business needs
• Elicit requirements using various methods, including but not limited to interviews, document review, requirements workshops, and surveys
• Validate and verify the business needs or requirements by testing, reviewing, and documenting
• Document definitions and attributes of current business functions using visual diagrams, process models, workflows, process maps, cost analysis, or other tools as appropriate
• Analyze existing business solutions in comparison to improved or proposed changes to identify gaps and/or necessary changes; conduct solution comparisons to evaluate, select, and optimize best solutions
• Prioritize tasks and projects; design new or improved business solutions based on analysis; build consensus; manage subsequent changes to improved business functions
• Identify potential bottlenecks and/or risks in new or improved business functions and make recommendations for resolution; contribute to continual process improvement; ensure that proposed processes do not conflict with other processes across the unit or institution
• Develop and administer training resources and communication plans; administer and collect regular feedback; deliver training and/or stakeholder acceptance plans
• Partner with key roles such as project managers, other business analysts, process improvement specialists, and change management consultants to maximize business value for the customer
• Contribute to the establishment of project definition and scope for short-term and long-term projects
• Provide regular progress updates to Project Manager, Senior Business Analyst, unit leadership, etc.
• May supervise staff, including hiring, development, and performance management

Level:

– Intermediate Professional

Base Description:

– Completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates ability to perform intermediate tasks in defined skill areas. Demonstrates intermediate knowledge of internal procedures. Works under general supervision, performing assignments that may be varied and sometimes difficult. Supports team decisions and follows through with team responsibilities. Interprets and communicates information clearly and accurately. Demonstrates intermediate problem–solving skills.

Supervisory Responsibilities:

– May serve as direct supervisor for part–time, student, and/or temporary workers or volunteers

Fiscal Responsibilities:

– May validate and pay invoices

Problem Solving:

– Encounters generally routine problems; occasionally faces more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– Applies knowledge of larger unit goals, priorities, and related procedures in determining course of action

Independence of Action:

– Work is generally monitored by supervisor
– Detailed instructions and procedures are generally provided
– Uses available guidelines to make appropriate adaptations to routine situations and refers other situations to supervisor

Communication and Collaboration:

– Communicates internally within working unit and/or the University
– May communicate with external audiences
– Collaborates closely with team members
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials intended for distribution

• Comp Grade – 10
• Minimum – $61,800.00
• MidPoint – $75,700.00
• Maximum – $89,600.00