Penn State Job Catalog

The Executive Pastry Chef / Bakery Operations Manager is responsible for the long-term vision and strategic planning for the Penn State Bakery; leads the management, development, and training of staff and ensures that all government health regulations, industrial safety standards, corporate and departmental policies, and Bargaining Agreement requirements are followed; oversees the daily preparation and production of desserts, breads, and pastries that are delivered to all University facilities; creates, develops, and tests new recipes and baking techniques to be integrated into menus for dining, online sales, fine dining, and high-end catering.

• Lead the overall operation of the Penn State Bakery
• Direct the research, development, and standardization of all bakery recipes and procedures; lead menu development and product innovation
• Develop and implement strategic plans to increase bakery sales and customer satisfaction; research new trends; collaborate on marketing plan
• Meet with customers and stakeholders to customize products and menus; participate in menu committees and food advisory boards
• Determine and establish bakery product pricing and nutritional information
• Maintain and enforce production, quality, sanitation, and safety standards
• Manage financial progress and actively monitor labor costs, cost of goods, and other expenses
• Keep abreast of regulatory requirements; develop operational changes, policies, and procedures; ensure compliance
• Investigate and resolve problems related to internal and external customer service, product quality, and personnel performance
• Research and purchase new bakery equipment; oversee existing equipment preventative maintenance and repair
• Hire, train, coach, supervise, schedule, and evaluate employees; recommend, plan, and coordinate professional development opportunities; adhere to Collective Bargaining Agreement provisions; participate in grievance/arbitration proceedings

Level:

– Manager

Base Description:

– Manages direct reports where primary duty is the management of a working unit.

Level Summary:

– Demonstrates proficient ability in work design, project management, financial planning and development of goals for accomplishing unit assignments. Reviews and guides work to ensure conformity to policy and effective approaches. Evaluates employee performance and recommend development opportunities. Demonstrates ability to coach employees. Presents and communicates key university indicatives and connects it to unit contributions. Provides broad guidelines. Develops, evaluates, enhances, and/or implements quality improvement practices. Recommends innovative solutions.

Supervisory Responsibilities:

– Oversees a team (typically 4 or more; no fewer than 2) full
– time direct reports of individual contributors and/or first level supervisors.

Fiscal Responsibilities:

– Monitors and tracks department/area budget
– May plan, forecast, and/or assist in developing budgets
– May have final signature authority for specific area

Problem Solving:

– Encounters varied and complex problems
– Helps to develop creative and/or novel approaches to resolve problems that are difficult in nature but within limited scope
– Modifies, adapts, or refines guidelines if necessary to resolve issues or problems

Independence of Action:

– Works independently on complex or strategic assignments
– Uses existing practices and advanced working knowledge to determine appropriate work methods for the team
– Reviews completed work of others for conformity to policy, and effectiveness of approach
– Delegates advanced tasks to others

Communication and Collaboration:

– Communicates with both internal and external audiences
– Collaborates closely with team members and various areas across the University
– Prepares written and/or verbal presentations or proposals on complex issues and delivers to a broad variety of audiences
– Communicates key university initiatives and how unit’s work contributes to their achievement
– Presents ideas, concepts and instructions in a clear manner, and uses persuasion and negotiation to build consensus and cooperation
– Establishes and maintains networks to facilitate successful communication among units

• Comp Grade – 12
• Minimum – $76,700.00
• MidPoint – $95,900.00
• Maximum – $115,100.00