Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

Parking Supervisors oversee day-to-day and event parking operations. Responsibilities include supervising parking lot, deck, and facility access; enforcing parking rules and regulations; developing event parking plans; facilitating construction project parking accommodations; maintaining budgets; personnel supervision.

• Supervise day-to-day and event parking operations including access, maintenance, and security of parking lots, decks, and facilities
• Direct parking permit, kiosk, and front desk services; ensure a quality customer service experience; provide timely response to inquiries and issues of concern; follow-up as needed, escalate as required
• Maintain knowledge of parking rules, regulations, and policies; oversee ticketing, appeals, vehicle towing and release
• Ensure awareness of event calendars impacting campus parking; liaise with event organizers, host facilities, police and others; develop parking plans including parking rates, lot rental fees, overflow contingencies, staffing needs; assist with traffic control/movement plans
• Monitor campus construction project impact on parking operations; facilitate accommodations and provide notifications
• Maintain a safe and secure parking environment; inspect facilities, lots, equipment, lamping, signage; coordinate maintenance/repair
• Manage parking services and parking enforcement uniform distribution, collection, cleaning, repair, and replacement
• Keep abreast of parking industry technology and developments; identify and recommend changes, enhancements, improvements
• Develop, plan, forecast, and maintain budgets; identify cost containment measures and new revenue sources; authorize invoice payments
• Hire, train, coach, supervise, schedule, and evaluate employees; identify, plan, and coordinate professional development opportunities; adhere to Collective Bargaining Agreement provisions; participate in grievance/arbitration proceedings

Level:

– Senior Supervisor

Base Description:

– Supervises direct reports, but primarily completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates comprehensive knowledge to perform own work; spends majority of time on tasks related to own job responsibilities. May demonstrate subject matter expertise. Demonstrates intermediate to advanced planning, organizing, directing, and facilitating skills. Demonstrates the ability to coach assigned employees. Assigns and reviews completed work to verify accuracy, quality, and adherence to professional standards. Trains, coaches, mentors, and motivates staff. Anticipates potential problems, issues, and opportunities; researches and recommends solutions within defined policies. May develop creative recommendations for solving problems.

Supervisory Responsibilities:

– Typically oversees at least 2 full–time direct reports or equivalent team of part–time and/or student workers (for Professional track, performs work at the Senior Professional level or higher)

Fiscal Responsibilities:

– May validate and pay invoices
– Monitors and tracks budgets for specific area and/or grant(s)
– May assist in planning and forecasting budgets

Problem Solving:

– Encounters moderately complex problems
– Applies general precedents and practices and specialized knowledge and skills to resolve problems
– Understands benefits, limitations and impact of potential solutions
– Anticipates potential problems and recommends possible solutions within general guidelines

Independence of Action:

– Works independently on moderately complex work assignments, reviews progress, and evaluates results
– Organizes work of direct reports and sets team priorities
– Reviews the work of others to verify accuracy, quality, and adherence to professional standards

Communication and Collaboration:

– Communicates internally within working unit and the University
– Communicates with external audiences for scheduling/coordination
– May communicate with external audiences for business purposes
– Collaborates closely with team members; may interact with other staff outside of area
– Utilizes a communication style that is appropriate for a given situation
– Interprets and communicates information, ideas and instructions clearly, accurately and persuasively both verbally and in written materials intended for distribution

• Comp Grade – 9
• Minimum – $56,200.00
• MidPoint – $68,800.00
• Maximum – $81,500.00