Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

University Registrar

The Academic Records Manager supervises teams responsible for overseeing and coordinating student records. This position provides leadership in the areas of curriculum changes, class and classroom scheduling, and final exams, and is responsible for planning, developing, and implementing new records systems and services.

• Supervise academic records staff; establish job expectations, assign duties, ensure adherence to University policies and procedures, and evaluate performance
• Oversee registration processes including the discontinuation of students not registered for the current semester and termination activation of all students returning for a new semester
• Create and assign enrollment appointments for all students; assign holds and activity guides related to the registration process
• Resolve errors related to enrollment, ensure adherence to University policies and procedures
• Solve complex academic records issues and serve as a key escalation point for problems
• Recommend operational procedural changes to increase efficiencies and improve services
• Lead and participate on teams to implement record system changes; ensure changes are complete, accurate, and adhere to University policy before implementation
• Oversee enrollment and degree reporting management
• Manage a variety of high-level, confidential, and sensitive internal and external records communications
• Analyze information and compose communications through face-to-face interaction with customers and via e-mail
• Develop and maintain positive liaison relationships with various internal and external customers
• Facilitate and direct the development of the University course offering by publishing and communicating the process schedules to department scheduling personnel and campus Registrars
• Work closely with the Office of Student Aid to ensure university maintains compliance with federal guidelines

Level:

– Manager

Base Description:

– Manages direct reports where primary duty is the management of a working unit.

Level Summary:

– Demonstrates proficient ability in work design, project management, financial planning and development of goals for accomplishing unit assignments. Reviews and guides work to ensure conformity to policy and effective approaches. Evaluates employee performance and recommend development opportunities. Demonstrates ability to coach employees. Presents and communicates key university indicatives and connects it to unit contributions. Provides broad guidelines. Develops, evaluates, enhances, and/or implements quality improvement practices. Recommends innovative solutions.

Supervisory Responsibilities:

– Oversees a team (typically 4 or more; no fewer than 2) full
– time direct reports of individual contributors and/or first level supervisors.

Fiscal Responsibilities:

– Monitors and tracks department/area budget
– May plan, forecast, and/or assist in developing budgets
– May have final signature authority for specific area

Problem Solving:

– Encounters varied and complex problems
– Helps to develop creative and/or novel approaches to resolve problems that are difficult in nature but within limited scope
– Modifies, adapts, or refines guidelines if necessary to resolve issues or problems

Independence of Action:

– Works independently on complex or strategic assignments
– Uses existing practices and advanced working knowledge to determine appropriate work methods for the team
– Reviews completed work of others for conformity to policy, and effectiveness of approach
– Delegates advanced tasks to others

Communication and Collaboration:

– Communicates with both internal and external audiences
– Collaborates closely with team members and various areas across the University
– Prepares written and/or verbal presentations or proposals on complex issues and delivers to a broad variety of audiences
– Communicates key university initiatives and how unit’s work contributes to their achievement
– Presents ideas, concepts and instructions in a clear manner, and uses persuasion and negotiation to build consensus and cooperation
– Establishes and maintains networks to facilitate successful communication among units

• Comp Grade – 10
• Minimum – $61,800.00
• MidPoint – $75,700.00
• Maximum – $89,600.00