Penn State Job Catalog

The Academic Records Coordinator oversees student and academic records for an assigned program, college, or campus; analyzes academic records and makes decisions and recommendations to leadership to ensure appropriate implementation of policies and procedures pertaining to undergraduate and/or graduate student records.

• Assist with the adherence to policies, procedures, and activities pertaining to all aspects of student records across a college, campus, or assigned academic area; work closely with and follow the policies, procedures, and guidelines of the Office of the University Registrar
• Provide student records related support; prepare summary reports and action items; draft student and departmental communication; respond to and work directly with students, parents, University offices, and faculty; adjust current and future student records as required
• Review and process requests and update student course/program changes
• Enter student action information into the student information systems; address discrepancies/issues related to their college or campus
• Compile data from University records systems and across college records; generate and analyze reports
• Manage, and coordinate, procedures concerning degree completion confirmation
• Evaluate qualifications of students for a major; make recommendations and implement entrance to major exception decisions
• May maintain adviser rosters and assignments
• May supervise staff members, including hiring, development, and performance management

Level:

– Supervisor

Base Description:

– Supervises direct reports, but primarily completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates appropriate knowledge to perform own work; spends majority of time on tasks related to own job responsibilities. Demonstrates baseline planning, organizing, directing, and facilitating skills. Reviews completed work of others to verify accuracy and quality. Follows recommended approaches to assigned work. Supervises assigned staff and coordinates routine work activities. Monitors employee interactions and facilitates a productive working environment. Communicates instructions and policies in a consistent, effective and timely manner. Identifies and addresses concerns appropriately. Makes recommendations for possible solutions.

Supervisory Responsibilities:

– Typically oversees at least 2 full–time direct reports or equivalent team of part–time and/or student workers (for Support track, performs work at Senior Support level or higher; for Professional track, performs work at the Advanced Professional level or higher)

Fiscal Responsibilities:

– May validate and pay invoices
– May monitor/track budgets for specific area and/or grant(s)

Problem Solving:

– Encounters generally routine problems with progressively more complex and/or varied problems
– Typically follows standard operating procedures to resolve problems
– May apply specialized knowledge and skills to resolve complex and/or varied problems
– Applies proven and tries new approaches when solving problems

Independence of Action:

– Works with minimal supervision on difficult work assignments, conferring with manager on unusual matters
– Follows precedents and procedures
– Organizes work of direct reports and may set priorities within general guidelines established by manager
– Reviews the work of others to verify accuracy, quality, and conformance to required procedures and special instructions

Communication and Collaboration:

– Communicates internally within working unit and the University
– Communicates with external audiences for scheduling/coordination
– May communicate with external audiences for business purposes
– Collaborates closely with team members; may interact with other staff outside of area
– Utilizes a communication style that is appropriate for a given situation
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials

• Comp Grade – 6
• Minimum – $42,100.00
• MidPoint – $51,600.00
• Maximum – $61,000.00