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Penn State Job Catalog

International Student Support Adviser – Advanced Professional (PSU1182)

Additional Levels

Additional levels that exist for this job profile can be seen below.

Job Strings

Job Summary

The International Student Support Adviser serves as a designated school official and as an Alternate Responsible Officer as authorized by the United States Department of State for University sponsored exchange visitor students and their dependents. This position advises students on a broad range of regulatory matters and maintains and updates student information in appropriate systems.

Representative Duties

  • Advise international students on Penn State policies and immigration and other regulatory issues as well as financial, social, cultural, personal, and academic issues
  • Determine eligibility of international students’ requests regarding visa status and eligibility; may review other information/requests for extension programs, F-2 dependents, curricular practical training, optional practical training, reduced course load, and other benefits of immigration status
  • Analyze and resolve complex immigration issues to support students' statuses while studying in the United States
  • Interact with agencies including the Social Security Administration, Department of Motor Vehicles, etc., to support students seeking visa-related benefits
  • Maintain and update student information in the Student and Exchange Visitor Information System (SEVIS) and other complex database systems in order to meet SEVIS compliance
  • Advise other departmental staff, faculty, and administrators regarding maintaining compliance in relation to international student issues
  • Conduct immigration related workshops for faculty, staff, and students on various topics
  • May supervise staff members, including hiring, development, and performance management

Level Matrix

Level:
Advanced Professional
Base Description:
– Completes activities, tasks, and/or projects of a functional nature.
Level Summary:
– Demonstrates proficient and comprehensive knowledge of defined skill areas/applications. Applies knowledge of principles, practices, and procedures of a particular field to decision-making and problem–solving. Works under minimum supervision on varied and sometimes difficult work assignments, conferring with supervisor or subject matter experts on unusual matters. May lead others or a team in completion of complex assignments. Interprets and communicates information clearly, accurately, and persuasively. Researches and tries new approaches when solving difficult or novel problems.
Supervisory Responsibilities:
– Indirect supervisor or mentor for other full–time employees
– May serve as direct supervisor for part–time, student, and/or temporary workers, volunteers, or a full–time employee
Fiscal Responsibilities:
– May validate and pay invoices
– May monitor/track budgets and funding
Problem Solving:
– Encounters generally routine problems with progressively more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– May apply specialized knowledge and skills to resolve complex and/or varied problems, with supervisor oversight
– Researches and tries new approaches when solving problems
Independence of Action:
– Works with minimal supervision on more difficult work assignments, conferring with supervisor on unusual matters
– Follows precedents and procedures
– May set priorities and organize work within general guidelines established by supervisor
Communication and Collaboration:
– Communicates internally and externally within working unit and the University
– May communicate with external audiences for business purposes
– Promotes open communication in a manner that builds relationships among team members
– Applies appropriate strategies for managing conflict; negotiate reasonable compromises; propose and evaluate possible solutions
– Interprets and communicates information, ideas and instructions clearly, accurately and persuasively both verbally and in written materials intended for distribution
Salary Structure
  • Comp Grade – 7
  • Minimum – $46,400.00
  • MidPoint – $56,800.00
  • Maximum – $67,300.00
FLSA Exemption Status
Exempt
Minimum Education
Bachelor's Degree
Minimum Experience
3+ years of relevant experience
Equivalency
Or an equivalent combination of education and experience
Additional Job Requirements