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Penn State Job Catalog

Campus Registrar – Senior Supervisor (PSU1207)

Job Strings

The defined natural career progression within or between job profiles.

Registrar (CWC)



Job Summary

The Campus Registrar leads the campus academic records function in cooperation with the campus administration and the office of the University Registrar. This position publishes the campus schedule of courses and assigns classroom space; develops the schedule by providing a point of review for problems and ensures resolution before publication; oversees student academic records actions; ensures grades are submitted in a timely and accurate manner; verifies eligibility for graduation; solves problems related to academic student records and procedures; provides data analysis to support academic and administrative decisions.

Representative Duties

  • Lead registration and scheduling activities for the Campus, determining and making appropriate adjustments as necessary
  • Serve as the senior expert and consultant to top management officials on a variety of situations and issues related to records management
  • Ensure adherence to unit, University, state and federal policies [e.g., Family Educational Rights and Privacy Act (FERPA)], and procedures and provide training regarding such policies and procedures
  • Make recommendations for academic and administrative decisions based on data and analysis pulled from a variety of sources
  • Administer and direct compliance of unit and University policies as they relate to records management
  • Recommend changes to University policies, and procedures related to academic records
  • Manage and address problem situations with students, faculty, and staff
  • Direct assigned employees to ensure registrar processes are completed in an accurate and timely manner
  • Participate in the development of a budget for the unit
  • Authorize expenditures based on unit, University, and/or customer needs
  • Develop and plan resource allocation and distribution for the unit, including staff, equipment, and other resources
  • Oversee change management process when shifts in resource distribution have significant impact on the unit and/or the University
  • Lead development of the unit’s strategic plan within assigned functional area
  • Coordinate implementation of strategies where they impact other units or require cooperation with external entities
  • Evaluate effectiveness of strategies and determine if outcomes are in alignment with University objectives
  • Ensure appropriate application, implementation, monitoring, measurement, evaluation, analysis and adjustment occur within functional areas to ensure the quality standards are met
  • May serve as the School Certifying Official, the primary point of contact for Department of Veterans Affairs (VA) education benefits; process and maintain VA certification operations in compliance with federal and university policies
  • May supervise staff members, including hiring, development, and performance management

Level Matrix

Level:
Senior Supervisor
Base Description:
– Supervises direct reports, but primarily completes activities, tasks, and/or projects of a functional nature.
Level Summary:
– Demonstrates comprehensive knowledge to perform own work; spends majority of time on tasks related to own job responsibilities. May demonstrate subject matter expertise. Demonstrates intermediate to advanced planning, organizing, directing, and facilitating skills. Demonstrates the ability to coach assigned employees. Assigns and reviews completed work to verify accuracy, quality, and adherence to professional standards. Trains, coaches, mentors, and motivates staff. Anticipates potential problems, issues, and opportunities; researches and recommends solutions within defined policies. May develop creative recommendations for solving problems.
Supervisory Responsibilities:
– Typically oversees at least 2 full–time direct reports or equivalent team of part–time and/or student workers (for Professional track, performs work at the Senior Professional level or higher)
Fiscal Responsibilities:
– May validate and pay invoices
– Monitors and tracks budgets for specific area and/or grant(s)
– May assist in planning and forecasting budgets
Problem Solving:
– Encounters moderately complex problems
– Applies general precedents and practices and specialized knowledge and skills to resolve problems
– Understands benefits, limitations and impact of potential solutions
– Anticipates potential problems and recommends possible solutions within general guidelines
Independence of Action:
– Works independently on moderately complex work assignments, reviews progress, and evaluates results
– Organizes work of direct reports and sets team priorities
– Reviews the work of others to verify accuracy, quality, and adherence to professional standards
Communication and Collaboration:
– Communicates internally within working unit and the University
– Communicates with external audiences for scheduling/coordination
– May communicate with external audiences for business purposes
– Collaborates closely with team members; may interact with other staff outside of area
– Utilizes a communication style that is appropriate for a given situation
– Interprets and communicates information, ideas and instructions clearly, accurately and persuasively both verbally and in written materials intended for distribution
Salary Structure
  • Comp Grade – 10
  • Minimum – $61,800.00
  • MidPoint – $75,700.00
  • Maximum – $89,600.00
FLSA Exemption Status
Exempt
Minimum Education
Bachelor's Degree
Minimum Experience
6+ years of relevant experience
Equivalency
Or an equivalent combination of education and experience
Additional Job Requirements