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Management Professional Supervisory
Academic Programs Academic Records Admissions and Financial Aid Advising International Programs Residence Life Student Advocacy Student Engagement Student Support
Management Professional Supervisory
Penn State Job Catalog
Student Advocacy Manager – Manager (PSU1215)
Job Summary
The Student Advocacy Manager assists with the oversight of units serving specialized student populations intended to promote and support academic success. This role engages in the planning, implementing and assessing of all activities conducted within the unit as well as oversees the hiring, training, and supervision of both students and professional staff.
Representative Duties
- Provide direction and leadership for an office, center, or unit that supports the academic, social, emotional, and engagement needs of specialized student populations; may include those external to the University
- Design, implement, and evaluate initiatives and programs in alignment with the mission of the assigned center/program
- Develop relationships with external entities including government agencies, corporations, non-profits to cultivate and garner support for programming efforts
- Hire, train, supervise, mentor and evaluate assigned professional staff
- Develop and administer budget for assigned center/program
- Prepare grant proposals and investigate other sources of funding
- Complete and submit performance and financial status reports as required by funding sources and/or University policy
- Develop and administer policy and procedures and direct strategic planning for the assigned center/program
- Maintain all records as required by regulations, grant contract, and/or University policy
- Facilitate the administration of federal grant programs including participant eligibility, federal reporting requirements, and budget management
- Liaison with Student Affairs Directors, University staff, and/or other organizations across the University to establish and assess educational programs and information dissemination
- May lead and direct federally funded programs for community groups aimed at providing avenues for success, eliminating barriers, and preparing students for secondary education
- Oversee the recruitment, enrollment, and retention strategies within a specific region with a focus on increasing diversity in the student body
- May analyze application trends, acceptance rates and other related data for assigned geographical area
- May act as a liaison to secondary school officials
- May advise and coordinate with students’ organizations in accordance with the mission of the assigned center/program
- May provide crisis intervention and referrals as required for students, staff, and faculty
Level Matrix
- Level:
- – Manager
- Base Description:
- – Manages direct reports where primary duty is the management of a working unit.
- Level Summary:
- – Demonstrates proficient ability in work design, project management, financial planning and development of goals for accomplishing unit assignments. Reviews and guides work to ensure conformity to policy and effective approaches. Evaluates employee performance and recommend development opportunities. Demonstrates ability to coach employees. Presents and communicates key university indicatives and connects it to unit contributions. Provides broad guidelines. Develops, evaluates, enhances, and/or implements quality improvement practices. Recommends innovative solutions.
- Supervisory Responsibilities:
-
– Oversees a team (typically 4 or more; no fewer than 2) full
– time direct reports of individual contributors and/or first level supervisors.
- Fiscal Responsibilities:
-
– Monitors and tracks department/area budget
– May plan, forecast, and/or assist in developing budgets
– May have final signature authority for specific area
- Problem Solving:
-
– Encounters varied and complex problems
– Helps to develop creative and/or novel approaches to resolve problems that are difficult in nature but within limited scope
– Modifies, adapts, or refines guidelines if necessary to resolve issues or problems
- Independence of Action:
-
– Works independently on complex or strategic assignments
– Uses existing practices and advanced working knowledge to determine appropriate work methods for the team
– Reviews completed work of others for conformity to policy, and effectiveness of approach
– Delegates advanced tasks to others
- Communication and Collaboration:
-
– Communicates with both internal and external audiences
– Collaborates closely with team members and various areas across the University
– Prepares written and/or verbal presentations or proposals on complex issues and delivers to a broad variety of audiences
– Communicates key university initiatives and how unit’s work contributes to their achievement
– Presents ideas, concepts and instructions in a clear manner, and uses persuasion and negotiation to build consensus and cooperation
– Establishes and maintains networks to facilitate successful communication among units
Salary Structure
- Comp Grade – 11
- Minimum – $68,200.00
- MidPoint – $85,200.00
- Maximum – $102,300.00
FLSA Exemption Status
Exempt
Minimum Education
Bachelor's Degree
Minimum Experience
8+ years of relevant experience, including 3+ years of supervisory experience
Equivalency
Or an equivalent combination of education and experience