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Management Professional Supervisory Support
Academic Programs Academic Records Admissions and Financial Aid Advising International Programs Residence Life Student Advocacy Student Engagement Student Support
Management Professional Supervisory Support
Penn State Job Catalog
International Student Support Adviser – Senior Supervisor (PSU1240)
Job Summary
The International Student Support Adviser serves as a designated school official and as an Alternate Responsible Officer as authorized by the United States Department of State for University sponsored exchange visitor students and their dependents. This position advises students on a broad range of regulatory matters and maintains and updates student information in appropriate systems.
Representative Duties
- Advise international students on Penn State policies and immigration and other regulatory issues as well as financial, social, cultural, personal, and academic issues
- Determine eligibility of international students’ requests regarding visa status and eligibility; may review other information/requests for extension programs, F-2 dependents, curricular practical training, optional practical training, reduced course load, and other benefits of immigration status
- Analyze and resolve complex immigration issues to support students' statuses while studying in the United States
- Interact with agencies including the Social Security Administration, Department of Motor Vehicles, etc., to support students seeking visa-related benefits
- Maintain and update student information in the Student and Exchange Visitor Information System (SEVIS) and other complex database systems in order to meet SEVIS compliance
- Advise other departmental staff, faculty, and administrators regarding maintaining compliance in relation to international student issues
- Conduct immigration related workshops for faculty, staff, and students on various topics
- May supervise staff members, including hiring, development, and performance management
Level Matrix
- Level:
- – Senior Supervisor
- Base Description:
- – Supervises direct reports, but primarily completes activities, tasks, and/or projects of a functional nature.
- Level Summary:
- – Demonstrates comprehensive knowledge to perform own work; spends majority of time on tasks related to own job responsibilities. May demonstrate subject matter expertise. Demonstrates intermediate to advanced planning, organizing, directing, and facilitating skills. Demonstrates the ability to coach assigned employees. Assigns and reviews completed work to verify accuracy, quality, and adherence to professional standards. Trains, coaches, mentors, and motivates staff. Anticipates potential problems, issues, and opportunities; researches and recommends solutions within defined policies. May develop creative recommendations for solving problems.
- Supervisory Responsibilities:
-
– Typically oversees at least 2 full–time direct reports or equivalent team of part–time and/or student workers (for Professional track, performs work at the Senior Professional level or higher)
- Fiscal Responsibilities:
-
– May validate and pay invoices
– Monitors and tracks budgets for specific area and/or grant(s)
– May assist in planning and forecasting budgets
- Problem Solving:
-
– Encounters moderately complex problems
– Applies general precedents and practices and specialized knowledge and skills to resolve problems
– Understands benefits, limitations and impact of potential solutions
– Anticipates potential problems and recommends possible solutions within general guidelines
- Independence of Action:
-
– Works independently on moderately complex work assignments, reviews progress, and evaluates results
– Organizes work of direct reports and sets team priorities
– Reviews the work of others to verify accuracy, quality, and adherence to professional standards
- Communication and Collaboration:
-
– Communicates internally within working unit and the University
– Communicates with external audiences for scheduling/coordination
– May communicate with external audiences for business purposes
– Collaborates closely with team members; may interact with other staff outside of area
– Utilizes a communication style that is appropriate for a given situation
– Interprets and communicates information, ideas and instructions clearly, accurately and persuasively both verbally and in written materials intended for distribution
Salary Structure
- Comp Grade – 8
- Minimum – $51,000.00
- MidPoint – $62,500.00
- Maximum – $74,000.00
FLSA Exemption Status
Exempt
Minimum Education
Master's Degree
Minimum Experience
6+ years of relevant experience
Equivalency
Or an equivalent combination of education and experience