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Penn State Job Catalog

International Student Affairs Manager – Manager (PSU1241)

Job Strings

Job Summary

International Student Affairs Manager directs and serves as a resource to administrators and collaborates with University colleagues to advance institutional goals and global engagement endeavors; provide leadership on policy matters related to immigration regulations and support services for the international population; guide advising services on immigration, personal, social and cultural concerns; partner with Global Programs and University colleagues on proactive strategies and programs to enhance the enrollment, retention, and overall success of international students; mentor and support the international advising staff.

Representative Duties

  • Direct the operation and management of the International Student and Scholar Advising office
  • Lead the plan, train, manage, and evaluate professional staff
  • Provide leadership on matters related to immigration and visa regulations
  • Serve as a resource to administrators and University on policy matters related to immigration and support services for the international population
  • Analyze the effect federal policy changes related to the University
  • Guide international student advising services on immigration, personal, social, and cultural concerns
  • Engage in collaborative outreach with academic and student support service partners to enhance enrollment, retention, and student success
  • Prepare presentations and training workshops
  • Serve on University committees

Level Matrix

Level:
Manager
Base Description:
– Manages direct reports where primary duty is the management of a working unit.
Level Summary:
– Demonstrates proficient ability in work design, project management, financial planning and development of goals for accomplishing unit assignments. Reviews and guides work to ensure conformity to policy and effective approaches. Evaluates employee performance and recommend development opportunities. Demonstrates ability to coach employees. Presents and communicates key university indicatives and connects it to unit contributions. Provides broad guidelines. Develops, evaluates, enhances, and/or implements quality improvement practices. Recommends innovative solutions.
Supervisory Responsibilities:
– Oversees a team (typically 4 or more; no fewer than 2) full
– time direct reports of individual contributors and/or first level supervisors.
Fiscal Responsibilities:
– Monitors and tracks department/area budget
– May plan, forecast, and/or assist in developing budgets
– May have final signature authority for specific area
Problem Solving:
– Encounters varied and complex problems
– Helps to develop creative and/or novel approaches to resolve problems that are difficult in nature but within limited scope
– Modifies, adapts, or refines guidelines if necessary to resolve issues or problems
Independence of Action:
– Works independently on complex or strategic assignments
– Uses existing practices and advanced working knowledge to determine appropriate work methods for the team
– Reviews completed work of others for conformity to policy, and effectiveness of approach
– Delegates advanced tasks to others
Communication and Collaboration:
– Communicates with both internal and external audiences
– Collaborates closely with team members and various areas across the University
– Prepares written and/or verbal presentations or proposals on complex issues and delivers to a broad variety of audiences
– Communicates key university initiatives and how unit’s work contributes to their achievement
– Presents ideas, concepts and instructions in a clear manner, and uses persuasion and negotiation to build consensus and cooperation
– Establishes and maintains networks to facilitate successful communication among units
Salary Structure
  • Comp Grade – 11
  • Minimum – $68,200.00
  • MidPoint – $85,200.00
  • Maximum – $102,300.00
FLSA Exemption Status
Exempt
Minimum Education
Master's Degree
Minimum Experience
8+ years of relevant experience, including 3+ years of supervisory experience
Equivalency
Or an equivalent combination of education and experience
Additional Job Requirements