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Penn State Job Catalog

International Student Support Adviser – Senior Professional (PSU1243)

Additional Levels

Additional levels that exist for this job profile can be seen below.

Job Strings

Job Summary

The International Student Support Adviser serves as a designated school official and as an Alternate Responsible Officer as authorized by the United States Department of State for University sponsored exchange visitor students and their dependents. This position advises students on a broad range of regulatory matters and maintains and updates student information in appropriate systems.

Representative Duties

  • Advise international students on Penn State policies and immigration and other regulatory issues as well as financial, social, cultural, personal, and academic issues
  • Determine eligibility of international students’ requests regarding visa status and eligibility; may review other information/requests for extension programs, F-2 dependents, curricular practical training, optional practical training, reduced course load, and other benefits of immigration status
  • Analyze and resolve complex immigration issues to support students' statuses while studying in the United States
  • Interact with agencies including the Social Security Administration, Department of Motor Vehicles, etc., to support students seeking visa-related benefits
  • Maintain and update student information in the Student and Exchange Visitor Information System (SEVIS) and other complex database systems in order to meet SEVIS compliance
  • Advise other departmental staff, faculty, and administrators regarding maintaining compliance in relation to international student issues
  • Conduct immigration related workshops for faculty, staff, and students on various topics
  • May supervise staff members, including hiring, development, and performance management

Level Matrix

Level:
Senior Professional
Base Description:
– Completes activities, tasks, and/or projects of a functional nature.
Level Summary:
– Demonstrates advanced knowledge of principles, practices, and procedures of a particular field. Works independently on moderately complex work assignments under limited oversight, reviews progress, and evaluates results. Monitors work and projects ensuring timeliness, quality, and efficiency. Identifies and mobilizes resources to achieve outcomes. Trains others and reviews progress with management. Presents ideas, concepts, and instructions in a clear and persuasive manner. Develops new techniques, concepts, and approaches and applies them to moderately complex and strategic and/or operational issues.
Supervisory Responsibilities:
– Indirect supervisor for other full–time employees
– May serve as direct supervisor for part–time, student, and/or temporary workers, volunteers, or a full–time employee
Fiscal Responsibilities:
– May validate and pay invoices
– Monitors and tracks budgets and funding
Problem Solving:
– Encounters moderately complex problems
– Applies specialized knowledge and skills to resolve problems
– Understands benefits, limitations, and impact of potential solutions
Independence of Action:
– Works independently on moderately complex work assignments, reviews progress, and evaluates results
– May set priorities and organize work within general guidelines established by supervisor
– May review the work of others to verify accuracy and conformance to required procedures and special instructions
Communication and Collaboration:
– Communicates internally within working unit and the University
– Communicates with external audiences for scheduling/coordination
– May communicate with external audiences for business purposes
– Coaches others in using appropriate strategies for resolving conflict; negotiating reasonable compromises; and proposing and evaluating possible solutions
– Give candid and constructive feedback to others to influence and persuade managers and employees to accept and implement findings and recommendations
Salary Structure
  • Comp Grade – 8
  • Minimum – $51,000.00
  • MidPoint – $62,500.00
  • Maximum – $74,000.00
FLSA Exemption Status
Exempt
Minimum Education
Bachelor's Degree
Minimum Experience
6+ years of relevant experience
Equivalency
Or an equivalent combination of education and experience
Additional Job Requirements