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Penn State Job Catalog
Student Advocacy Specialist – Advanced Professional (PSU1257)
Job Summary
Student Advocacy Specialists provide a variety of advocacy services for target student populations who may be experiencing emotional, educational and cultural challenges; interact with students and parents to address academic, educational or personal needs, make referrals as appropriate; assist in creating a supportive environment and offering high quality services on behalf of a diverse student population in collaboration with others in the work unit and University community; assist students with acclimation to the University environment by designing and implementing support initiatives for a variety of special student populations that include but are not limited to: international, under-represented, low income, first generation, students with disabilities, women, LGBTQIA+, and multicultural students; develop and coordinate recruitment and retention initiatives for target student populations; may select prospective students as recipients for college or University scholarships.
Representative Duties
- Design, oversee, and implement multifaceted programming and services that support the representation, engagement, retention, or success of target populations, underrepresented groups, or those experiencing barriers to success
- Responsible for a unit’s recruitment, retention, and engagement plans to serve target student populations with an emphasis on goal setting, performance assessment, and strategy development
- Serve as a subject matter expert and resource for other units and student-centered offices throughout the University
- Analyze data to identify factors that affect the recruitment, retention, and success of underrepresented students; apply findings to the management of policies, programs, and resources
- Develop, coordinate, and manage multiple complex projects; may develop and manage project budgets
- Build relationships with diversity organizations, on and off campus, that can enhance enrollment and student engagement goals
- May conduct unit or department wide cultural assessments and contribute to outreach and education efforts aimed at increasing cultural literacy diversity awareness; present and deliver awareness programs
- Serve as the college liaison with the University multi-cultural community
- May identify current and potential funding sources; prepare grant proposals; develop funding partnerships
- May supervise staff members, including hiring, development, and performance management
Level Matrix
- Level:
- – Advanced Professional
- Base Description:
- – Completes activities, tasks, and/or projects of a functional nature.
- Level Summary:
- – Demonstrates proficient and comprehensive knowledge of defined skill areas/applications. Applies knowledge of principles, practices, and procedures of a particular field to decision-making and problem–solving. Works under minimum supervision on varied and sometimes difficult work assignments, conferring with supervisor or subject matter experts on unusual matters. May lead others or a team in completion of complex assignments. Interprets and communicates information clearly, accurately, and persuasively. Researches and tries new approaches when solving difficult or novel problems.
- Supervisory Responsibilities:
-
– Indirect supervisor or mentor for other full–time employees
– May serve as direct supervisor for part–time, student, and/or temporary workers, volunteers, or a full–time employee
- Fiscal Responsibilities:
-
– May validate and pay invoices
– May monitor/track budgets and funding
- Problem Solving:
-
– Encounters generally routine problems with progressively more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– May apply specialized knowledge and skills to resolve complex and/or varied problems, with supervisor oversight
– Researches and tries new approaches when solving problems
- Independence of Action:
-
– Works with minimal supervision on more difficult work assignments, conferring with supervisor on unusual matters
– Follows precedents and procedures
– May set priorities and organize work within general guidelines established by supervisor
- Communication and Collaboration:
-
– Communicates internally and externally within working unit and the University
– May communicate with external audiences for business purposes
– Promotes open communication in a manner that builds relationships among team members
– Applies appropriate strategies for managing conflict; negotiate reasonable compromises; propose and evaluate possible solutions
– Interprets and communicates information, ideas and instructions clearly, accurately and persuasively both verbally and in written materials intended for distribution
Salary Structure
- Comp Grade – 7
- Minimum – $46,400.00
- MidPoint – $56,800.00
- Maximum – $67,300.00