![Penn State mark](/app_includes/v_1_3/img/ps_human_resources.png)
Academic Programs Academic Records Admissions and Financial Aid Advising Campus Recreation International Programs Residence Life Student Advocacy Student Engagement Student Support
Management Professional Supervisory
Penn State Job Catalog
Student Advocacy Specialist – Senior Supervisor (PSU1259)
Job Summary
Student Advocacy Specialists provide a variety of advocacy services for target student populations who may be experiencing emotional, educational and cultural challenges; interact with students and parents to address academic, educational or personal needs, make referrals as appropriate; assist in creating a supportive environment and offering high quality services on behalf of a diverse student population in collaboration with others in the work unit and University community; assist students with acclimation to the University environment by designing and implementing support initiatives for a variety of special student populations that include but are not limited to: international, under-represented, low income, first generation, students with disabilities, women, LGBTQIA+, and multicultural students; develop and coordinate recruitment and retention initiatives for target student populations; may select prospective students as recipients for college or University scholarships.
Representative Duties
- Design, oversee, and implement multifaceted programming and services that support the representation, engagement, retention, or success of target populations, underrepresented groups, or those experiencing barriers to success
- Responsible for a unit’s recruitment, retention, and engagement plans to serve target student populations with an emphasis on goal setting, performance assessment, and strategy development
- Serve as a subject matter expert and resource for other units and student-centered offices throughout the University
- Analyze data to identify factors that affect the recruitment, retention, and success of underrepresented students; apply findings to the management of policies, programs, and resources
- Develop, coordinate, and manage multiple complex projects; may develop and manage project budgets
- Build relationships with diversity organizations, on and off campus, that can enhance enrollment and student engagement goals
- May conduct unit or department wide cultural assessments and contribute to outreach and education efforts aimed at increasing cultural literacy diversity awareness; present and deliver awareness programs
- Serve as the college liaison with the University multi-cultural community
- May identify current and potential funding sources; prepare grant proposals; develop funding partnerships
- May supervise staff members, including hiring, development, and performance management
Level Matrix
- Level:
- – Senior Supervisor
- Base Description:
- – Supervises direct reports, but primarily completes activities, tasks, and/or projects of a functional nature.
- Level Summary:
- – Demonstrates comprehensive knowledge to perform own work; spends majority of time on tasks related to own job responsibilities. May demonstrate subject matter expertise. Demonstrates intermediate to advanced planning, organizing, directing, and facilitating skills. Demonstrates the ability to coach assigned employees. Assigns and reviews completed work to verify accuracy, quality, and adherence to professional standards. Trains, coaches, mentors, and motivates staff. Anticipates potential problems, issues, and opportunities; researches and recommends solutions within defined policies. May develop creative recommendations for solving problems.
- Supervisory Responsibilities:
-
– Typically oversees at least 2 full–time direct reports or equivalent team of part–time and/or student workers (for Professional track, performs work at the Senior Professional level or higher)
- Fiscal Responsibilities:
-
– May validate and pay invoices
– Monitors and tracks budgets for specific area and/or grant(s)
– May assist in planning and forecasting budgets
- Problem Solving:
-
– Encounters moderately complex problems
– Applies general precedents and practices and specialized knowledge and skills to resolve problems
– Understands benefits, limitations and impact of potential solutions
– Anticipates potential problems and recommends possible solutions within general guidelines
- Independence of Action:
-
– Works independently on moderately complex work assignments, reviews progress, and evaluates results
– Organizes work of direct reports and sets team priorities
– Reviews the work of others to verify accuracy, quality, and adherence to professional standards
- Communication and Collaboration:
-
– Communicates internally within working unit and the University
– Communicates with external audiences for scheduling/coordination
– May communicate with external audiences for business purposes
– Collaborates closely with team members; may interact with other staff outside of area
– Utilizes a communication style that is appropriate for a given situation
– Interprets and communicates information, ideas and instructions clearly, accurately and persuasively both verbally and in written materials intended for distribution
Salary Structure
- Comp Grade – 8
- Minimum – $51,000.00
- MidPoint – $62,500.00
- Maximum – $74,000.00