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Management Professional Supervisory Support
Academic Programs Academic Records Admissions and Financial Aid Advising International Programs Residence Life Student Advocacy Student Engagement Student Support
Management Professional Supervisory Support
Penn State Job Catalog
Student Orientation Specialist – Advanced Professional (PSU1272)
Job Summary
The Student Orientation Specialist oversees the recruitment, selection, training, and supervision of student orientation team; responsible for the development, implementation, and logistical support for select portions of the orientation program: pre- and post- program communications, and student led sessions; work collaboratively with staff in the office on the daily execution of orientation activities; respond and resolve student and parent/family members issues and concerns as they arise; partner with Student Affairs and Undergraduate Education to deliver and implement quality University and campus-wide student orientation activities.
Representative Duties
- Develop and implement portions of the New Student Orientation program
- Recruit, select, train, and supervise Student Staff Coordinators and Orientation Leaders
- Help develop and administer office-wide program evaluation and assessment
- Prepare content for presentations, publications, and websites
- Respond to, and resolve student and parent/family members issues and concerns
- Serve as instructor for Leadership Development orientation courses
- Provide oversight for the office’s social media presence
- May provide overnight and weekend on-call duty throughout the summer
- May assist with other orientation and transition programs including International Student Orientation, Welcome Week, and change-of-campus programming initiatives
- May supervise staff members, including hiring, development, and performance management
Level Matrix
- Level:
- – Advanced Professional
- Base Description:
- – Completes activities, tasks, and/or projects of a functional nature.
- Level Summary:
- – Demonstrates proficient and comprehensive knowledge of defined skill areas/applications. Applies knowledge of principles, practices, and procedures of a particular field to decision-making and problem–solving. Works under minimum supervision on varied and sometimes difficult work assignments, conferring with supervisor or subject matter experts on unusual matters. May lead others or a team in completion of complex assignments. Interprets and communicates information clearly, accurately, and persuasively. Researches and tries new approaches when solving difficult or novel problems.
- Supervisory Responsibilities:
-
– Indirect supervisor or mentor for other full–time employees
– May serve as direct supervisor for part–time, student, and/or temporary workers, volunteers, or a full–time employee
- Fiscal Responsibilities:
-
– May validate and pay invoices
– May monitor/track budgets and funding
- Problem Solving:
-
– Encounters generally routine problems with progressively more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– May apply specialized knowledge and skills to resolve complex and/or varied problems, with supervisor oversight
– Researches and tries new approaches when solving problems
- Independence of Action:
-
– Works with minimal supervision on more difficult work assignments, conferring with supervisor on unusual matters
– Follows precedents and procedures
– May set priorities and organize work within general guidelines established by supervisor
- Communication and Collaboration:
-
– Communicates internally and externally within working unit and the University
– May communicate with external audiences for business purposes
– Promotes open communication in a manner that builds relationships among team members
– Applies appropriate strategies for managing conflict; negotiate reasonable compromises; propose and evaluate possible solutions
– Interprets and communicates information, ideas and instructions clearly, accurately and persuasively both verbally and in written materials intended for distribution
Salary Structure
- Comp Grade – 9
- Minimum – $56,200.00
- MidPoint – $68,800.00
- Maximum – $81,500.00
FLSA Exemption Status
Exempt
Minimum Education
Master's Degree
Minimum Experience
3+ years of relevant experience
Equivalency
Or an equivalent combination of education and experience