Penn State Job Catalog

The defined natural career progression within or between job profiles.

Utilities Services

The Utilities Services Manager oversees the safe, reliable, and efficient operation and maintenance of utility services, plants, and distribution systems. Manager responsibilities include determining efficient and economic ways to manage operations; developing and prioritizing maintenance programs; collaborating on long-term capital renewal projects; developing utility service specifications and assisting with contract procurement; ensuring job specifications, regulatory, and bargaining unit compliance; providing technical expertise and consultation; developing and administering budgets, guidelines, rules, policies, procedures; organizing a workforce; participating in grievance and arbitration proceedings.

• Oversee the safe, reliable, and efficient operation and maintenance of utility services, plants, and distribution systems including electricity, steam, natural gas, compressed air, chilled water, potable water, wastewater, and stormwater, etc.; investigate failures, determine causes, and implement solutions; prepare maintenance, operation, and safety evaluation reports
• Identify, develop, and prioritize annual preventive maintenance programs; provide technical direction for long-term capital renewal projects
• Develop fuel bid, waste disposal, and other utility service specifications; assist in contract procurement; ensure contract compliance
• Conduct site visits; ensure job specifications and regulatory requirements are met; oversee compliance inspections
• Ensure a safe work environment; participate in emergency planning and response; oversee accident investigations; seek and implement improvement opportunities
• Provide technical expertise and consultation; confer and coordinate with government agencies, vendors, contractors, engineers, planners, etc.; advise senior management of issues requiring attention
• Review, manage, and promote sustainability efforts
• Forecast, develop, and administer budgets; study data to determine efficient and cost-effective ways to manage operations; implement cost containment measures; develop new and maximize existing revenue sources; research and requisition equipment, material, and supplies
• Keep abreast of industry trends and regulatory requirements; develop operational changes, policies, and procedures; establish and communicate standards; manage regulatory and policy compliance including licensing, certifications, and training
• Develop, implement, communicate, and enforce guidelines, rules, policies, and procedures
• Organize workforce; hire, train, coach, supervise, schedule, and evaluate employees; coordinate professional development opportunities
• Adhere to Collective Bargaining Agreement provisions; participate in grievance/arbitration proceedings

Level:

– Manager

Base Description:

– Manages direct reports where primary duty is the management of a working unit.

Level Summary:

– Demonstrates proficient ability in work design, project management, financial planning and development of goals for accomplishing unit assignments. Reviews and guides work to ensure conformity to policy and effective approaches. Evaluates employee performance and recommend development opportunities. Demonstrates ability to coach employees. Presents and communicates key university indicatives and connects it to unit contributions. Provides broad guidelines. Develops, evaluates, enhances, and/or implements quality improvement practices. Recommends innovative solutions.

Supervisory Responsibilities:

– Oversees a team (typically 4 or more; no fewer than 2) full
– time direct reports of individual contributors and/or first level supervisors.

Fiscal Responsibilities:

– Monitors and tracks department/area budget
– May plan, forecast, and/or assist in developing budgets
– May have final signature authority for specific area

Problem Solving:

– Encounters varied and complex problems
– Helps to develop creative and/or novel approaches to resolve problems that are difficult in nature but within limited scope
– Modifies, adapts, or refines guidelines if necessary to resolve issues or problems

Independence of Action:

– Works independently on complex or strategic assignments
– Uses existing practices and advanced working knowledge to determine appropriate work methods for the team
– Reviews completed work of others for conformity to policy, and effectiveness of approach
– Delegates advanced tasks to others

Communication and Collaboration:

– Communicates with both internal and external audiences
– Collaborates closely with team members and various areas across the University
– Prepares written and/or verbal presentations or proposals on complex issues and delivers to a broad variety of audiences
– Communicates key university initiatives and how unit’s work contributes to their achievement
– Presents ideas, concepts and instructions in a clear manner, and uses persuasion and negotiation to build consensus and cooperation
– Establishes and maintains networks to facilitate successful communication among units

• Comp Grade – 12
• Minimum – $76,700.00
• MidPoint – $95,900.00
• Maximum – $115,100.00