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Management Professional Supervisory Support
Airport Auxiliary and Business Services Event Management Housing and Food Services Inventory and Asset Management Transportation Services
Management Professional Supervisory Support
Penn State Job Catalog
Events Specialist – Senior Professional (PSU1896)
Job Summary
The Events Specialist plans and organizes large-scale events; collaborates with internal stakeholders to understand objectives and developing event budgets; researches and recommends venues; coordinates logistics including transportation, accommodations, meals, and technology; builds and maintains relationships with vendors; directs personnel to ensure operations run smoothly on the day of the event.
Representative Duties
- Advise customers on developing event plans, including objectives, venue selection, decor, sequence of events, layout of spaces, equipment rentals, and catering requirements
- Meet with customers and/or service providers regarding products and services; negotiate contracts and make recommendations within the client’s budget; resolve issues
- Maximize revenue by implementing cost containment measures, promoting internal services, and upselling products and services
- Generate event work orders and communicate with internal stakeholders
- Coordinate the logistics and delivery of products and services; may manage inventory
- Ensure availability of signage, displays, printing, technology, and any special requirements
- Monitor schedules, organizational service levels, and standards
- Maintain documentation through applicable software programs to track performance and to assist in business development efforts
- Communicate designated rates; receive, record and post deposits and payments
- Monitor activities to ensure regulatory and policy compliance, participant satisfaction, and problem resolution
- Serve as the point of contact for real-time adjustments or changes
- Conduct post-event evaluations; determine improvement areas
- Develop ongoing client relationships to foster future business/revenue opportunities
- May coordinate services such as accommodations, transportation, tours, and event security
- May hire, train, coach, supervise, schedule, and evaluate employees; recommend, plan, and coordinate professional development opportunities; adhere to Collective Bargaining Agreement provisions
Level Matrix
- Level:
- – Senior Professional
- Base Description:
- – Completes activities, tasks, and/or projects of a functional nature.
- Level Summary:
- – Demonstrates advanced knowledge of principles, practices, and procedures of a particular field. Works independently on moderately complex work assignments under limited oversight, reviews progress, and evaluates results. Monitors work and projects ensuring timeliness, quality, and efficiency. Identifies and mobilizes resources to achieve outcomes. Trains others and reviews progress with management. Presents ideas, concepts, and instructions in a clear and persuasive manner. Develops new techniques, concepts, and approaches and applies them to moderately complex and strategic and/or operational issues.
- Supervisory Responsibilities:
-
– Indirect supervisor for other full–time employees
– May serve as direct supervisor for part–time, student, and/or temporary workers, volunteers, or a full–time employee
- Fiscal Responsibilities:
-
– May validate and pay invoices
– Monitors and tracks budgets and funding
- Problem Solving:
-
– Encounters moderately complex problems
– Applies specialized knowledge and skills to resolve problems
– Understands benefits, limitations, and impact of potential solutions
- Independence of Action:
-
– Works independently on moderately complex work assignments, reviews progress, and evaluates results
– May set priorities and organize work within general guidelines established by supervisor
– May review the work of others to verify accuracy and conformance to required procedures and special instructions
- Communication and Collaboration:
-
– Communicates internally within working unit and the University
– Communicates with external audiences for scheduling/coordination
– May communicate with external audiences for business purposes
– Coaches others in using appropriate strategies for resolving conflict; negotiating reasonable compromises; and proposing and evaluating possible solutions
– Give candid and constructive feedback to others to influence and persuade managers and employees to accept and implement findings and recommendations
Salary Structure
- Comp Grade – 9
- Minimum – $56,200.00
- MidPoint – $68,800.00
- Maximum – $81,500.00
FLSA Exemption Status
Exempt
Minimum Education
Bachelor's Degree
Minimum Experience
6+ years of relevant experience
Equivalency
Or an equivalent combination of education and experience