Penn State Job Catalog

The defined natural career progression within or between job profiles.

Student Orientation

The Student Orientation Specialist oversees the recruitment, selection, training, and supervision of student orientation team; responsible for the development, implementation, and logistical support for select portions of the orientation program: pre- and post- program communications, and student led sessions; work collaboratively with staff in the office on the daily execution of orientation activities; respond and resolve student and parent/family members issues and concerns as they arise; partner with Student Affairs and Undergraduate Education to deliver and implement quality University and campus-wide student orientation activities.

• Develop and implement portions of the New Student Orientation program
• Recruit, select, train, and supervise Student Staff Coordinators and Orientation Leaders
• Help develop and administer office-wide program evaluation and assessment
• Prepare content for presentations, publications, and websites
• Respond to, and resolve student and parent/family members issues and concerns
• Serve as instructor for Leadership Development orientation courses
• Provide oversight for the office’s social media presence
• May provide overnight and weekend on-call duty throughout the summer
• May assist with other orientation and transition programs including International Student Orientation, Welcome Week, and change-of-campus programming initiatives
• May supervise staff members, including hiring, development, and performance management

Level:

– Supervisor

Base Description:

– Supervises direct reports, but primarily completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates appropriate knowledge to perform own work; spends majority of time on tasks related to own job responsibilities. Demonstrates baseline planning, organizing, directing, and facilitating skills. Reviews completed work of others to verify accuracy and quality. Follows recommended approaches to assigned work. Supervises assigned staff and coordinates routine work activities. Monitors employee interactions and facilitates a productive working environment. Communicates instructions and policies in a consistent, effective and timely manner. Identifies and addresses concerns appropriately. Makes recommendations for possible solutions.

Supervisory Responsibilities:

– Typically oversees at least 2 full–time direct reports or equivalent team of part–time and/or student workers (for Support track, performs work at Senior Support level or higher; for Professional track, performs work at the Advanced Professional level or higher)

Fiscal Responsibilities:

– May validate and pay invoices
– May monitor/track budgets for specific area and/or grant(s)

Problem Solving:

– Encounters generally routine problems with progressively more complex and/or varied problems
– Typically follows standard operating procedures to resolve problems
– May apply specialized knowledge and skills to resolve complex and/or varied problems
– Applies proven and tries new approaches when solving problems

Independence of Action:

– Works with minimal supervision on difficult work assignments, conferring with manager on unusual matters
– Follows precedents and procedures
– Organizes work of direct reports and may set priorities within general guidelines established by manager
– Reviews the work of others to verify accuracy, quality, and conformance to required procedures and special instructions

Communication and Collaboration:

– Communicates internally within working unit and the University
– Communicates with external audiences for scheduling/coordination
– May communicate with external audiences for business purposes
– Collaborates closely with team members; may interact with other staff outside of area
– Utilizes a communication style that is appropriate for a given situation
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials

• Comp Grade – 9
• Minimum – $56,200.00
• MidPoint – $68,800.00
• Maximum – $81,500.00