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Penn State Job Catalog

Student Orientation Manager – Manager (PSU2162)

Job Strings

Job Summary

The Student Orientation Manager provides leadership for New Student Orientation, Transfer Student Orientation, Welcome Week, various change-of-campus (inter-campus transfer) initiatives, President’s New Student Convocation, and other orientation/transition events across the University; assesses and oversees the needs of students and the success of transition programs; leads and develops new programs to enhance successful student transitions and retention; organizes and oversees orientation programming, resource guides, and University websites; provides leadership to the University community through service on various committees, working groups, and strategic initiative task groups; manages and leads orientation team.

Representative Duties

  • Manage all aspects of New Student Orientation for first-year/transfer students admitted to campus
  • Assess the needs of students and the success of transition programs
  • Lead, develop, and impellent new programs for successful student transition into campus and for retention
  • Create and maintain close relationships with academic units and the Division of Undergraduate Studies to advise on course scheduling meetings and/or change-of-college processes occurring during the orientation period
  • Coordinate with Admissions, Registrar, Financial Aid, Student Affairs, Athletics, etc., and effectively collaborate on successful programming efforts for new students
  • Work in conjunction with Housing, Food Services and Residence Life to coordinate housing, meals, opening access accounts, and obtaining ID cards, etc.
  • Coordinate central orientation and transition publications/electronic communications for new students; may be asked to provide input on college and other publications
  • Provide knowledge on effective practices and procedures and facilitate the consistent university-wide use of materials
  • Represent unit in leadership meetings and may be asked to participate in University committees and working groups
  • Oversee unit budget
  • Manage, hire, evaluate, and train staff

Level Matrix

Level:
Manager
Base Description:
– Manages direct reports where primary duty is the management of a working unit.
Level Summary:
– Demonstrates proficient ability in work design, project management, financial planning and development of goals for accomplishing unit assignments. Reviews and guides work to ensure conformity to policy and effective approaches. Evaluates employee performance and recommend development opportunities. Demonstrates ability to coach employees. Presents and communicates key university indicatives and connects it to unit contributions. Provides broad guidelines. Develops, evaluates, enhances, and/or implements quality improvement practices. Recommends innovative solutions.
Supervisory Responsibilities:
– Oversees a team (typically 4 or more; no fewer than 2) full
– time direct reports of individual contributors and/or first level supervisors.
Fiscal Responsibilities:
– Monitors and tracks department/area budget
– May plan, forecast, and/or assist in developing budgets
– May have final signature authority for specific area
Problem Solving:
– Encounters varied and complex problems
– Helps to develop creative and/or novel approaches to resolve problems that are difficult in nature but within limited scope
– Modifies, adapts, or refines guidelines if necessary to resolve issues or problems
Independence of Action:
– Works independently on complex or strategic assignments
– Uses existing practices and advanced working knowledge to determine appropriate work methods for the team
– Reviews completed work of others for conformity to policy, and effectiveness of approach
– Delegates advanced tasks to others
Communication and Collaboration:
– Communicates with both internal and external audiences
– Collaborates closely with team members and various areas across the University
– Prepares written and/or verbal presentations or proposals on complex issues and delivers to a broad variety of audiences
– Communicates key university initiatives and how unit’s work contributes to their achievement
– Presents ideas, concepts and instructions in a clear manner, and uses persuasion and negotiation to build consensus and cooperation
– Establishes and maintains networks to facilitate successful communication among units
Salary Structure
  • Comp Grade – 12
  • Minimum – $76,700.00
  • MidPoint – $95,900.00
  • Maximum – $115,100.00
FLSA Exemption Status
Exempt
Minimum Education
Master's Degree
Minimum Experience
8+ years of relevant experience, including 3+ years of supervisory experience
Equivalency
Or an equivalent combination of education and experience
Additional Job Requirements