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Management Professional Supervisory Support
Airport Auxiliary and Business Services Event Management Housing and Food Services Inventory and Asset Management Transportation Services
Management Professional Supervisory Support
Penn State Job Catalog
Events Specialist – Intermediate Professional (PSU2214)
Job Summary
The Events Specialist plans and organizes large-scale events; collaborates with internal stakeholders to understand objectives and developing event budgets; researches and recommends venues; coordinates logistics including transportation, accommodations, meals, and technology; builds and maintains relationships with vendors; directs personnel to ensure operations run smoothly on the day of the event.
Representative Duties
- Advise customers on developing event plans, including objectives, venue selection, decor, sequence of events, layout of spaces, equipment rentals, and catering requirements
- Meet with customers and/or service providers regarding products and services; negotiate contracts and make recommendations within the client’s budget; resolve issues
- Maximize revenue by implementing cost containment measures, promoting internal services, and upselling products and services
- Generate event work orders and communicate with internal stakeholders
- Coordinate the logistics and delivery of products and services; may manage inventory
- Ensure availability of signage, displays, printing, technology, and any special requirements
- Monitor schedules, organizational service levels, and standards
- Maintain documentation through applicable software programs to track performance and to assist in business development efforts
- Communicate designated rates; receive, record and post deposits and payments
- Monitor activities to ensure regulatory and policy compliance, participant satisfaction, and problem resolution
- Serve as the point of contact for real-time adjustments or changes
- Conduct post-event evaluations; determine improvement areas
- Develop ongoing client relationships to foster future business/revenue opportunities
- May coordinate services such as accommodations, transportation, tours, and event security
- May hire, train, coach, supervise, schedule, and evaluate employees; recommend, plan, and coordinate professional development opportunities; adhere to Collective Bargaining Agreement provisions
Level Matrix
- Level:
- – Intermediate Professional
- Base Description:
- – Completes activities, tasks, and/or projects of a functional nature.
- Level Summary:
- – Demonstrates ability to perform intermediate tasks in defined skill areas. Demonstrates intermediate knowledge of internal procedures. Works under general supervision, performing assignments that may be varied and sometimes difficult. Supports team decisions and follows through with team responsibilities. Interprets and communicates information clearly and accurately. Demonstrates intermediate problem–solving skills.
- Supervisory Responsibilities:
-
– May serve as direct supervisor for part–time, student, and/or temporary workers or volunteers
- Fiscal Responsibilities:
-
– May validate and pay invoices
- Problem Solving:
-
– Encounters generally routine problems; occasionally faces more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– Applies knowledge of larger unit goals, priorities, and related procedures in determining course of action
- Independence of Action:
-
– Work is generally monitored by supervisor
– Detailed instructions and procedures are generally provided
– Uses available guidelines to make appropriate adaptations to routine situations and refers other situations to supervisor
- Communication and Collaboration:
-
– Communicates internally within working unit and/or the University
– May communicate with external audiences
– Collaborates closely with team members
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials intended for distribution
Salary Structure
- Comp Grade – 7
- Minimum – $46,400.00
- MidPoint – $56,800.00
- Maximum – $67,300.00
FLSA Exemption Status
Exempt
Minimum Education
Associate's Degree
Minimum Experience
2+ years of relevant experience
Equivalency
Or an equivalent combination of education and experience