Penn State Job Catalog

The defined natural career progression within or between job profiles.

Registrar (CWC)

The Campus Registrar Manager leads the campus academic records function at a Campus College in cooperation with the campus administration and the office of the University Registrar. This position publishes the campus schedule of courses and assigns classroom space; develops the schedule by providing a point of review for problems and ensures resolution before publication; oversees student academic records actions; ensures grades are submitted in a timely and accurate manner; verifies eligibility for graduation; solves problems related to academic student records and procedures; provides data analysis to support academic and administrative decisions.

• Lead registration and scheduling activities for a Campus College, determining and making appropriate adjustments as necessary
• Serve as the senior expert and consultant to campus leadership on a variety of situations and issues related to records management
• Ensure adherence to unit, University, state and federal policies [e.g., Family Educational Rights and Privacy Act (FERPA)], and procedures and provide training regarding such policies and procedures
• Make recommendations for academic and administrative decisions based on data and analysis pulled from a variety of sources
• Administer and direct compliance of unit and University policies as they relate to records management
• Recommend changes to University policies, and procedures related to academic records
• Manage and address problem situations with students, faculty, and staff
• Manage a team of staff including hiring, assigning work, managing workflow and deadlines, ensuring quality of service, and creating development opportunities
• Participate in the development of a budget for the unit
• Authorize expenditures based on unit, University, and/or customer needs
• Develop and plan resource allocation and distribution for the unit, including staff, equipment, and other resources
• Oversee change management process when shifts in resource distribution have significant impact on the unit and/or the University
• Lead development of the unit’s strategic plan within assigned functional area
• Coordinate implementation of strategies where they impact other units or require cooperation with external entities
• Evaluate effectiveness of strategies and determine if outcomes are in alignment with University objectives
• Ensure appropriate application, implementation, monitoring, measurement, evaluation, analysis and adjustment occur within functional areas to ensure the quality standards are met
• May serve as the School Certifying Official, the primary point of contact for Department of Veterans Affairs (VA) education benefits; process and maintain VA certification operations in compliance with federal and university policies

Level:

– Manager

Base Description:

– Manages direct reports where primary duty is the management of a working unit.

Level Summary:

– Demonstrates proficient ability in work design, project management, financial planning and development of goals for accomplishing unit assignments. Reviews and guides work to ensure conformity to policy and effective approaches. Evaluates employee performance and recommend development opportunities. Demonstrates ability to coach employees. Presents and communicates key university indicatives and connects it to unit contributions. Provides broad guidelines. Develops, evaluates, enhances, and/or implements quality improvement practices. Recommends innovative solutions.

Supervisory Responsibilities:

– Oversees a team (typically 4 or more; no fewer than 2) full
– time direct reports of individual contributors and/or first level supervisors.

Fiscal Responsibilities:

– Monitors and tracks department/area budget
– May plan, forecast, and/or assist in developing budgets
– May have final signature authority for specific area

Problem Solving:

– Encounters varied and complex problems
– Helps to develop creative and/or novel approaches to resolve problems that are difficult in nature but within limited scope
– Modifies, adapts, or refines guidelines if necessary to resolve issues or problems

Independence of Action:

– Works independently on complex or strategic assignments
– Uses existing practices and advanced working knowledge to determine appropriate work methods for the team
– Reviews completed work of others for conformity to policy, and effectiveness of approach
– Delegates advanced tasks to others

Communication and Collaboration:

– Communicates with both internal and external audiences
– Collaborates closely with team members and various areas across the University
– Prepares written and/or verbal presentations or proposals on complex issues and delivers to a broad variety of audiences
– Communicates key university initiatives and how unit’s work contributes to their achievement
– Presents ideas, concepts and instructions in a clear manner, and uses persuasion and negotiation to build consensus and cooperation
– Establishes and maintains networks to facilitate successful communication among units

• Comp Grade – 11
• Minimum – $68,200.00
• MidPoint – $85,200.00
• Maximum – $102,300.00