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Penn State Job Catalog

Regional Campus Relations Director, Commonwealth Campuses – Senior Manager (PSU2359)

Additional Levels

Additional levels that exist for this job profile can be seen below.

Job Summary and Representative Duties

The Regional Campus Relations Director, Commonwealth Campuses coordinates operations of multiple campuses and acts as a point of contact for chancellors; provides strategic oversight, planning, and advice to chancellors and leadership to ensure the smooth functioning and efficient management of campus services; collaborates closely with the senior leadership team to develop and implement strategies that align with the organization's goals and objectives.

  • Serve as regional point of contact to The Office of the Vice President for Commonwealth Campuses (OVPCC) and chancellors for operations that fall outside of central workstreams to align practices and policies across locations
  • Ensure adherence to policies, procedures, and regulatory requirements; develop and implement policies and procedures; conduct regular audits to mitigate risk
  • Provide advice and input on the strategic planning process, including the prioritization of goals and action items, as well as funding and design consultation, as applicable, in consultation with and under the guidance of campus leadership
  • Manage complex projects, events, and programs
  • Foster strong relationships with campus leadership, faculty, staff, and students to understand their needs and provide responsive and efficient customer service; coordinate with Finance and Business service units as needed
  • Collect and analyze feedback from students, staff, and other stakeholders to inform decision-making and advise service providers
  • Work closely with campus human resources to assess and determine workforce plans
  • Collaborate in marketing, communications, and public relations efforts for campuses; participate in the development of and implement crisis communications plans and protocols
  • Participate in the implementation and maintenance of campus safety protocols and emergency preparedness plans to ensure a safe and conducive environment for students, faculty, and staff
  • Evaluate and coordinate recommendations on space usage and facility planning
  • Serve as a liaison and brand ambassador between the University and local communities including local government, local businesses, elected officials, school districts, and community groups
  • Coordinate facility use for non-university users in accordance with University policies
  • Oversee the contract management process for services that fall outside of central workstreams, including vendor selection, negotiation, and performance evaluation, in accordance with procurement policies; establish and maintain strong relationships with vendors, ensuring compliance with contract terms and service level agreements
  • Assist with coordination of campus inventories
  • Provide advice and input on continuous improvement processes to enhance campus operations and services; when necessary, serve as a liaison with Finance and Business units
  • Prepare regular reports and analytics related to operations; present findings, trends, and recommendations
  • Foster a positive work environment that promotes teamwork, collaboration, and continuous improvement
  • Serve as a liaison for designated campuses on committees and advisory boards

Level Matrix

Level:
– Senior Manager
Base Description:
– Manages direct reports where primary duty is the management of a working unit.
Level Summary:
– Demonstrates advanced skills in critical functions related to unit's success. Demonstrates advanced knowledge of emerging technologies and processes. Monitors completed work of others to ensure effectiveness and adherence to requirements. Sets clear expectations and holds team accountable. Establishes a shared team/unit vision. Demonstrates ability to evaluate and enhance team/unit practices that promote a strong commitment to inclusionary practices. Coaches others using appropriate strategies. Demonstrates diplomacy. Demonstrates ability to serve as liaison between senior-level management and staff. Resolves complex, controversial, or unprecedented issues and problems.
Supervisory Responsibilities:
– Oversees large team or teams of individual contributors and/or supervisors/managers
– Leads a department or functional area
Fiscal Responsibilities:
– Monitors and tracks large budgets
– Plans, forecasts, and/or develops budgets
– May approve budgets for specific area
– Typically has final signature authority for specific area
Problem Solving:
– Encounters highly varied and complex problems that impacts the team and possibly the unit
– Develops creative and/or novel approaches to resolve problems that are difficult in nature
– Independently resolves complex and/or unprecedented issues and problems
Independence of Action:
– Work results are not clearly defined
– Generally sets own goals and determines how to accomplish results with few or no guidelines to follow
– Monitors completed work of others to ensure soundness of approach, effectiveness of meeting requirements, the feasibility of recommendations and adherences to requirements
– Delegates more advanced tasks to others
Communication and Collaboration:
– Communicates with both internal and external audiences
– Collaborates closely with team members and various areas across the University
– Fosters collaboration between units and engages others' coordinated efforts to reach desired outcomes with broad scope
Salary Structure
  • Comp Grade – 15
  • Minimum – $109,300.00
  • MidPoint – $136,600.00
  • Maximum – $164,000.00
Critical Skills
  • Community engagement
  • Data Analysis
  • Database management
  • Event management
  • Fundraising
  • Marketing
  • Networking
  • Presentation Skills
  • Prospect research
  • Stewardship
  • Trend analysis
  • Volunteer management
FLSA Exemption Status
Exempt
Minimum Education
Bachelor's Degree
Minimum Experience
10+ years of relevant experience, includes 3+ years of supervisory experience
Equivalency
An equivalent combination of education and experience accepted