Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

SAP Systems Analysts implement, manage, and optimize SAP solutions, specifically at an enterprise level (i.e. SIMBA); ensure the reliable performance of SAP systems/applications; troubleshoot and resolve system and user issues; participate in projects to gather user requirements; design, configure, test, and implement systems/applications and associated integrations; monitor system performance and usage to maintain security and reliability; coordinate new software fixes and upgrades; recommend new features or changes to configuration/ workflows based on user feedback.

• Configure and customize SAP modules and related components; serve as a liaison between technical staff and user groups
• Gather and analyze business requirements from stakeholders to ensure SAP solutions meet organizational needs; define and determine scope, objectives, feasibility, and configuration prioritization
• Develop detailed documentation for system configurations, customizations, process flows, and incidents
• Provide ongoing support for SAP applications, including troubleshooting issues and resolving user problems; assist with implementing workarounds when system issues affect operations
• Perform regular system updates, patches, and upgrades to maintain system performance and security
• Develop and execute test plans and validation, as well as other quality assurance measures; conduct testing such as user acceptance, performance, security, usability, etc.
• Evaluate and implement integration requirements and third-party data needs and processes
• Monitor system functionality and implement improvements to enhance efficiency and accuracy; collect user feedback regarding system performance
• Develop and manage reports and dashboards to provide insights into performance and key metrics; ensure data accuracy and integrity
• Participate in and research university-wide initiatives and the impact to system processes
• Lead or participate in projects, including system upgrades, enhancements, and new implementations; coordinate with cross-functional teams to ensure successful project delivery and alignment with business objectives
• Conduct training sessions for end-users to ensure effective utilization of SAP solutions
• Develop user manuals, training materials, and process documentation to support system adoption and compliance
• Ensure compliance with regulations and internal controls within the SAP solutions
• Maintain relationships with vendors; work with vendors on bug fixes, new features, and proper use of products
• Identify opportunities for system enhancements and process improvements; recommend solutions to optimize system performance and functionality
• Stay updated on SAP financial system best practices, industry standards, and emerging technologies
• May supervise staff members, including hiring, development, and performance management

Level:

– Supervisor

Base Description:

– Supervises direct reports, but primarily completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates appropriate knowledge to perform own work; spends majority of time on tasks related to own job responsibilities. Demonstrates baseline planning, organizing, directing, and facilitating skills. Reviews completed work of others to verify accuracy and quality. Follows recommended approaches to assigned work. Supervises assigned staff and coordinates routine work activities. Monitors employee interactions and facilitates a productive working environment. Communicates instructions and policies in a consistent, effective and timely manner. Identifies and addresses concerns appropriately. Makes recommendations for possible solutions.

Supervisory Responsibilities:

– Typically oversees at least 2 full–time direct reports or equivalent team of part–time and/or student workers (for Support track, performs work at Senior Support level or higher; for Professional track, performs work at the Advanced Professional level or higher)

Fiscal Responsibilities:

– May validate and pay invoices
– May monitor/track budgets for specific area and/or grant(s)

Problem Solving:

– Encounters generally routine problems with progressively more complex and/or varied problems
– Typically follows standard operating procedures to resolve problems
– May apply specialized knowledge and skills to resolve complex and/or varied problems
– Applies proven and tries new approaches when solving problems

Independence of Action:

– Works with minimal supervision on difficult work assignments, conferring with manager on unusual matters
– Follows precedents and procedures
– Organizes work of direct reports and may set priorities within general guidelines established by manager
– Reviews the work of others to verify accuracy, quality, and conformance to required procedures and special instructions

Communication and Collaboration:

– Communicates internally within working unit and the University
– Communicates with external audiences for scheduling/coordination
– May communicate with external audiences for business purposes
– Collaborates closely with team members; may interact with other staff outside of area
– Utilizes a communication style that is appropriate for a given situation
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials

• Comp Grade – 12
• Minimum – $76,700.00
• MidPoint – $95,900.00
• Maximum – $115,100.00