Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The Academic Records Manager supervises an academic records team; oversees the maintenance, management, and protection of student academic records; ensures compliance with institutional policies, legal regulations (such as FERPA), and industry best practices; collaborates with various departments to ensure smooth academic operations.

• Oversee the accurate and efficient maintenance of student academic records, including grades, course registrations, degree audits, and academic histories
• Lead and supervise academic records staff; establish job expectations, assign duties, ensure adherence to University policies and procedures, and evaluate performance
• Ensure the secure storage, retrieval, and management of academic records
• Serve as the primary liaison between the Registrar’s office and academic departments to ensure timely and accurate updates to student records
• Ensure adherence to University policies and procedures
• Conduct regular audits to ensure accuracy and integrity of all student academic records
• Solve complex academic records issues and serve as an escalation point for problems
• Recommend operational procedural changes to increase efficiencies and improve services
• Oversee enrollment and degree reporting for unit
• Manage a variety of confidential and sensitive communications
• Ensure adherence to privacy laws, including FERPA (Family Educational Rights and Privacy Act), and institutional policies regarding the confidentiality and security of student information
• Keep abreast of regulatory changes and ensure records management practices remain compliant with state and federal laws
• May participate on teams to implement record system changes

Level:

– Senior Manager

Base Description:

– Manages direct reports where primary duty is the management of a working unit.

Level Summary:

– Demonstrates advanced skills in critical functions related to unit's success. Demonstrates advanced knowledge of emerging technologies and processes. Monitors completed work of others to ensure effectiveness and adherence to requirements. Sets clear expectations and holds team accountable. Establishes a shared team/unit vision. Demonstrates ability to evaluate and enhance team/unit practices that promote a strong commitment to inclusionary practices. Coaches others using appropriate strategies. Demonstrates diplomacy. Demonstrates ability to serve as liaison between senior-level management and staff. Resolves complex, controversial, or unprecedented issues and problems.

Supervisory Responsibilities:

– Oversees large team or teams of individual contributors and/or supervisors/managers
– Leads a department or functional area

Fiscal Responsibilities:

– Monitors and tracks large budgets
– Plans, forecasts, and/or develops budgets
– May approve budgets for specific area
– Typically has final signature authority for specific area

Problem Solving:

– Encounters highly varied and complex problems that impacts the team and possibly the unit
– Develops creative and/or novel approaches to resolve problems that are difficult in nature
– Independently resolves complex and/or unprecedented issues and problems

Independence of Action:

– Work results are not clearly defined
– Generally sets own goals and determines how to accomplish results with few or no guidelines to follow
– Monitors completed work of others to ensure soundness of approach, effectiveness of meeting requirements, the feasibility of recommendations and adherences to requirements
– Delegates more advanced tasks to others

Communication and Collaboration:

– Communicates with both internal and external audiences
– Collaborates closely with team members and various areas across the University
– Fosters collaboration between units and engages others' coordinated efforts to reach desired outcomes with broad scope

• Comp Grade – 11
• Minimum – $68,200.00
• MidPoint – $85,200.00
• Maximum – $102,300.00