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Management Professional Supervisory Support
Academic Programs Academic Records Admissions and Financial Aid Advising International Programs Residence Life Student Advocacy Student Engagement Student Support
Management Professional Supervisory Support
Penn State Job Catalog
University Registrar Manager – Manager (PSU2413)
Job Summary
The University Registrar Manager leads teams responsible for overseeing and coordinating student records; provides leadership in the areas of curriculum changes, class and classroom scheduling, final exams, degree audit, athletic eligibility, academic record actions, transcripts, enrollment reporting, and student enrollment functions; is responsible for planning, developing, and implementing new records systems and services.
Representative Duties
- Lead and supervise university registrar staff; establish job expectations, assign duties, ensure adherence to University policies and procedures, and evaluate performance
- Oversee the accurate and efficient maintenance of student academic records, including grades, transcripts, course registrations, degree audits, and academic histories
- Supervise the process for creating and updating student transcripts, degree verifications, and other academic documentation
- Solve complex academic records issues and serve as a key escalation point for problems
- Recommend operational and procedural changes to increase efficiencies and improve services
- Conduct regular audits to ensure accuracy and integrity of all student academic records
- Lead and participate on teams to implement record system changes; ensure changes are complete, accurate, and adhere to University policy
- Oversee enrollment and degree reporting management
- Manage a variety of high-level, confidential, and sensitive internal and external records communications
- Develop and maintain positive relationships with various internal and external customers
- Facilitate and direct the development of University course offerings; communicate with department scheduling personnel, academic records staff, and Campus Registrars
- Work closely with the Office of Student Aid to ensure the University maintains compliance with federal guidelines
- Oversee athletic eligibility to ensure compliance with NCAA, Big Ten, and University policies, while working closely with athletic compliance
- Confer all University degrees and distinctions
- Oversee degree audit coding and management
- Oversee university course catalog, University bulletin, and curriculum management systems; work closely with external vendors on system enhancements
- Keep abreast of regulatory changes and ensure records management practices remain compliant with state and federal laws
- Ensure adherence to privacy laws, including FERPA (Family Educational Rights and Privacy Act), and institutional policies regarding the confidentiality and security of student information
Level Matrix
- Level:
- – Manager
- Base Description:
- – Manages direct reports where primary duty is the management of a working unit.
- Level Summary:
- – Demonstrates proficient ability in work design, project management, financial planning and development of goals for accomplishing unit assignments. Reviews and guides work to ensure conformity to policy and effective approaches. Evaluates employee performance and recommend development opportunities. Demonstrates ability to coach employees. Presents and communicates key university indicatives and connects it to unit contributions. Provides broad guidelines. Develops, evaluates, enhances, and/or implements quality improvement practices. Recommends innovative solutions.
- Supervisory Responsibilities:
-
– Oversees a team (typically 4 or more; no fewer than 2) full
– time direct reports of individual contributors and/or first level supervisors.
- Fiscal Responsibilities:
-
– Monitors and tracks department/area budget
– May plan, forecast, and/or assist in developing budgets
– May have final signature authority for specific area
- Problem Solving:
-
– Encounters varied and complex problems
– Helps to develop creative and/or novel approaches to resolve problems that are difficult in nature but within limited scope
– Modifies, adapts, or refines guidelines if necessary to resolve issues or problems
- Independence of Action:
-
– Works independently on complex or strategic assignments
– Uses existing practices and advanced working knowledge to determine appropriate work methods for the team
– Reviews completed work of others for conformity to policy, and effectiveness of approach
– Delegates advanced tasks to others
- Communication and Collaboration:
-
– Communicates with both internal and external audiences
– Collaborates closely with team members and various areas across the University
– Prepares written and/or verbal presentations or proposals on complex issues and delivers to a broad variety of audiences
– Communicates key university initiatives and how unit’s work contributes to their achievement
– Presents ideas, concepts and instructions in a clear manner, and uses persuasion and negotiation to build consensus and cooperation
– Establishes and maintains networks to facilitate successful communication among units
Salary Structure
- Comp Grade – 10
- Minimum – $61,800.00
- MidPoint – $75,700.00
- Maximum – $89,600.00
FLSA Exemption Status
Exempt
Minimum Education
Bachelor's Degree
Minimum Experience
8+ years of relevant experience, includes 3+ years of supervisory experience
Equivalency
Or an equivalent combination of education and experience
Additional Job Requirements
Job Profile last updated on 2024-12-18