Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Student Insurance

The Student Insurance Manager is responsible for managing the student insurance program and all functions of the student health insurance office. This includes the hiring of new employees, supervision, and evaluation of staff, in addition to the development, implementation and maintenance of the student insurance database.

• Oversee the daily management of University student health insurance plans and all functions of Student Health Insurance
• Develop, implement, and maintain the database within the UHS practice management system used to monitor and track all students and dependents
• Coordinate payroll deductions with Payroll, Academic departments, and University Accounting; supervise the resolution of problems and assure necessary adjustments are made
• Develop and manage annual budget for Student Health Insurance; project income based on enrollment projections and oversee and direct the audit of claims paid by the insurance companies
• Develop and maintain a network of academic department representatives and maintain administrative contacts
• Negotiate and oversee the student insurance plan and manage the annual budget for the office
• Oversee the evaluation of claims loss experience and other community health care system factor including the relationship between the University and specific contract health care providers
• Develop, manage, and oversee the student insurance waiver system
• Chair the Student Insurance Advisory Board to Student Health Insurance and manage all activity of the Board
• Counsel staff, faculty, students, and families about special concerns regarding students required to have health insurance
• Develop and supervise the delivery of educational and informational programs to students and staff; address issues about health insurance
• Recruit, train, direct the training of, and supervise staff in Student Health Insurance; conduct regular staff meetings, assign job duties, and supervise daily task performance as necessary

Level:

– Senior Manager

Base Description:

– Manages direct reports where primary duty is the management of a working unit.

Level Summary:

– Demonstrates advanced skills in critical functions related to unit's success. Demonstrates advanced knowledge of emerging technologies and processes. Monitors completed work of others to ensure effectiveness and adherence to requirements. Sets clear expectations and holds team accountable. Establishes a shared team/unit vision. Demonstrates ability to evaluate and enhance team/unit practices that promote a strong commitment to inclusionary practices. Coaches others using appropriate strategies. Demonstrates diplomacy. Demonstrates ability to serve as liaison between senior-level management and staff. Resolves complex, controversial, or unprecedented issues and problems.

Supervisory Responsibilities:

– Oversees large team or teams of individual contributors and/or supervisors/managers
– Leads a department or functional area

Fiscal Responsibilities:

– Monitors and tracks large budgets
– Plans, forecasts, and/or develops budgets
– May approve budgets for specific area
– Typically has final signature authority for specific area

Problem Solving:

– Encounters highly varied and complex problems that impacts the team and possibly the unit
– Develops creative and/or novel approaches to resolve problems that are difficult in nature
– Independently resolves complex and/or unprecedented issues and problems

Independence of Action:

– Work results are not clearly defined
– Generally sets own goals and determines how to accomplish results with few or no guidelines to follow
– Monitors completed work of others to ensure soundness of approach, effectiveness of meeting requirements, the feasibility of recommendations and adherences to requirements
– Delegates more advanced tasks to others

Communication and Collaboration:

– Communicates with both internal and external audiences
– Collaborates closely with team members and various areas across the University
– Fosters collaboration between units and engages others' coordinated efforts to reach desired outcomes with broad scope

• Comp Grade – 10
• Minimum – $61,800.00
• MidPoint – $75,700.00
• Maximum – $89,600.00