Penn State Job Catalog

The defined natural career progression within or between job profiles.

Education Program Coordination (Continuing Education)

The Education Program Coordinator provides support and assistance in the identification, development, and delivery of educational programs or initiatives; implements and evaluates program logistics related to materials, registration, record-keeping, staffing, marketing, data collection and analysis, long-range planning, and budget management.

• Facilitate the administration of an educational program to ensure program quality and effectiveness
• Process course/program registrations; identify and recommend efficient workflows
• Coordinate budget preparation, monitor budgets, analyze data, and initiate payments
• Coordinate the recruitment and hiring of instructors/presenters
• Participate in the development of marketing strategies to promote programs; oversee the creation and distribution of marketing materials, advertising, etc.
• Design layout and format of project-related documents, web content, and materials
• Make recommendations on changes/additions to both policies and portfolio of offerings based on customer feedback, evaluations, historical data, and systems capabilities
• Recommend innovative plans for design or quality improvement of unit programs/procedures
• Assist in developing operational goals, objectives, and standards for unit, programs, projects, etc.
• Represent unit at internal and external meetings with stakeholders

Level:

– Supervisor

Base Description:

– Supervises direct reports, but primarily completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates appropriate knowledge to perform own work; spends majority of time on tasks related to own job responsibilities. Demonstrates baseline planning, organizing, directing, and facilitating skills. Reviews completed work of others to verify accuracy and quality. Follows recommended approaches to assigned work. Supervises assigned staff and coordinates routine work activities. Monitors employee interactions and facilitates a productive working environment. Communicates instructions and policies in a consistent, effective and timely manner. Identifies and addresses concerns appropriately. Makes recommendations for possible solutions.

Supervisory Responsibilities:

– Typically oversees at least 2 full–time direct reports or equivalent team of part–time and/or student workers (for Support track, performs work at Senior Support level or higher; for Professional track, performs work at the Advanced Professional level or higher)

Fiscal Responsibilities:

– May validate and pay invoices
– May monitor/track budgets for specific area and/or grant(s)

Problem Solving:

– Encounters generally routine problems with progressively more complex and/or varied problems
– Typically follows standard operating procedures to resolve problems
– May apply specialized knowledge and skills to resolve complex and/or varied problems
– Applies proven and tries new approaches when solving problems

Independence of Action:

– Works with minimal supervision on difficult work assignments, conferring with manager on unusual matters
– Follows precedents and procedures
– Organizes work of direct reports and may set priorities within general guidelines established by manager
– Reviews the work of others to verify accuracy, quality, and conformance to required procedures and special instructions

Communication and Collaboration:

– Communicates internally within working unit and the University
– Communicates with external audiences for scheduling/coordination
– May communicate with external audiences for business purposes
– Collaborates closely with team members; may interact with other staff outside of area
– Utilizes a communication style that is appropriate for a given situation
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials

• Comp Grade – 7
• Minimum – $46,400.00
• MidPoint – $56,800.00
• Maximum – $67,300.00