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Penn State Job Catalog

Extension Program Manager – Senior Manager (PSU2151)

Additional Levels

Additional levels that exist for this job profile can be seen below.

Job Summary

The Extension Program Manager provides administrative, financial, operational, and programmatic leadership to an Extension unit and program teams; ensures portfolios are effective, innovative, and responsive through strategic assessment and planning; fosters partnerships with internal and external stakeholders to advance program goals; and mentors and coaches program team members.

Representative Duties

  • Oversee Extension portfolios including the effective development, delivery, and marketing of program offerings and products; identify program gaps and recommend solutions; ensure alignment with the Extension mission and business model
  • Administer, forecast, and plan program budgets; manage and approve expenditures; allocate resources; identify new revenue streams; and analyze financial data
  • Establish and assess performance benchmarks; ensure that programs are relevant, innovative, and responsive to customer and community needs
  • Develop relationships with extension leadership, college administrators, local governments, stakeholder groups, and community partners in order to promote, grow, and ensure the success of Extension programs
  • Develop, implement, and evaluate processes and procedures; ensure compliance with college and University policies
  • Hire, supervise, mentor, direct, and evaluate program team members; develop and deliver professional development opportunities

Level Matrix

Level:
Senior Manager
Base Description:
– Manages direct reports where primary duty is the management of a working unit.
Level Summary:
– Demonstrates advanced skills in critical functions related to unit's success. Demonstrates advanced knowledge of emerging technologies and processes. Monitors completed work of others to ensure effectiveness and adherence to requirements. Sets clear expectations and holds team accountable. Establishes a shared team/unit vision. Demonstrates ability to evaluate and enhance team/unit practices that promote a strong commitment to inclusionary practices. Coaches others using appropriate strategies. Demonstrates diplomacy. Demonstrates ability to serve as liaison between senior-level management and staff. Resolves complex, controversial, or unprecedented issues and problems.
Supervisory Responsibilities:
– Oversees large team or teams of individual contributors and/or supervisors/managers
– Leads a department or functional area
Fiscal Responsibilities:
– Monitors and tracks large budgets
– Plans, forecasts, and/or develops budgets
– May approve budgets for specific area
– Typically has final signature authority for specific area
Problem Solving:
– Encounters highly varied and complex problems that impacts the team and possibly the unit
– Develops creative and/or novel approaches to resolve problems that are difficult in nature
– Independently resolves complex and/or unprecedented issues and problems
Independence of Action:
– Work results are not clearly defined
– Generally sets own goals and determines how to accomplish results with few or no guidelines to follow
– Monitors completed work of others to ensure soundness of approach, effectiveness of meeting requirements, the feasibility of recommendations and adherences to requirements
– Delegates more advanced tasks to others
Communication and Collaboration:
– Communicates with both internal and external audiences
– Collaborates closely with team members and various areas across the University
– Fosters collaboration between units and engages others' coordinated efforts to reach desired outcomes with broad scope
Salary Structure
  • Comp Grade – 12
  • Minimum – $76,700.00
  • MidPoint – $95,900.00
  • Maximum – $115,100.00
FLSA Exemption Status
Exempt
Minimum Education
Master's Degree
Minimum Experience
10+ years of relevant experience, includes 3+ years of supervisory experience
Equivalency
Or an equivalent combination of education and experience
Additional Job Requirements