All Jobs
Research
Research Computing Research Operations Research Support
Management Professional Supervisory
Research Computing Research Operations Research Support
Management Professional Supervisory
Penn State Job Catalog
Research Computing Facilitation Specialist – Intermediate Professional (PSU1127)
Job Summary
The Research Computing Facilitation Specialist supports and enhances the computational capabilities of the research community; provides expert guidance on the use of computational resources, such as high-performance computing clusters and clouds (HPC); facilitates the integration of research tools and technologies; contributes to a collaborative environment that accelerates research innovation.
Representative Duties
- Provide complex technical support for research computing hardware and software utilizing computational resources and tools
- Support the setup, configuration, and troubleshooting of research computing environments, including high-performance computing (HPC) systems and cloud-based platforms
- Collaborate with IT teams and other departments to ensure seamless integration of research tools and technologies
- Initiate an investigation of problems and provide innovative solution approaches to the scientific program and/or hardware problems; use peer networks and vendor interfaces to determine the source of the problem; lead or take corrective action
- Escalate complex incidents or issues to Research Computing Systems or Software Engineers
- Monitor the utilization of computational resources, ensuring optimal performance and availability
- Work with researchers to analyze their requirements and initiate new project concepts; present technical proposals
- Implement security policies and protocols
- Develop and deliver training sessions and workshops to educate researchers on best practices and emerging technologies
- Review, update, and maintain documentation to ensure processes and procedures, workflows, and training manuals are current
- Assist in the development and implementation of policies and procedures for the use of research computing resources
- Stay current with technology advancements and recommend improvements or upgrades as needed
- May supervise staff members, including hiring, development, and performance management
Level Matrix
- Level:
- – Intermediate Professional
- Base Description:
- – Completes activities, tasks, and/or projects of a functional nature.
- Level Summary:
- – Demonstrates ability to perform intermediate tasks in defined skill areas. Demonstrates intermediate knowledge of internal procedures. Works under general supervision, performing assignments that may be varied and sometimes difficult. Supports team decisions and follows through with team responsibilities. Interprets and communicates information clearly and accurately. Demonstrates intermediate problem–solving skills.
- Supervisory Responsibilities:
-
– May serve as direct supervisor for part–time, student, and/or temporary workers or volunteers
- Fiscal Responsibilities:
-
– May validate and pay invoices
- Problem Solving:
-
– Encounters generally routine problems; occasionally faces more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– Applies knowledge of larger unit goals, priorities, and related procedures in determining course of action
- Independence of Action:
-
– Work is generally monitored by supervisor
– Detailed instructions and procedures are generally provided
– Uses available guidelines to make appropriate adaptations to routine situations and refers other situations to supervisor
- Communication and Collaboration:
-
– Communicates internally within working unit and/or the University
– May communicate with external audiences
– Collaborates closely with team members
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials intended for distribution
Salary Structure
- Comp Grade – 10
- Minimum – $61,800.00
- MidPoint – $75,700.00
- Maximum – $89,600.00
FLSA Exemption Status
Non-Exempt
Minimum Education
Associate's Degree
Minimum Experience
2+ years of relevant experience
Equivalency
Or an equivalent combination of education and experience