Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

Parking Supervisors oversee day-to-day and event parking operations. Responsibilities include supervising parking lot, deck, and facility access; enforcing parking rules and regulations; developing event parking plans; facilitating construction project parking accommodations; maintaining budgets; personnel supervision.

• Supervise day-to-day and event parking operations including access, maintenance, and security of parking lots, decks, and facilities
• Direct parking permit, kiosk, and front desk services; ensure a quality customer service experience; provide timely response to inquiries and issues of concern; follow-up as needed, escalate as required
• Maintain knowledge of parking rules, regulations, and policies; oversee ticketing, appeals, vehicle towing and release
• Ensure awareness of event calendars impacting campus parking; liaise with event organizers, host facilities, police and others; develop parking plans including parking rates, lot rental fees, overflow contingencies, staffing needs; assist with traffic control/movement plans
• Monitor campus construction project impact on parking operations; facilitate accommodations and provide notifications
• Maintain a safe and secure parking environment; inspect facilities, lots, equipment, lamping, signage; coordinate maintenance/repair
• Manage parking services and parking enforcement uniform distribution, collection, cleaning, repair, and replacement
• Keep abreast of parking industry technology and developments; identify and recommend changes, enhancements, improvements
• Develop, plan, forecast, and maintain budgets; identify cost containment measures and new revenue sources; authorize invoice payments
• Hire, train, coach, supervise, schedule, and evaluate employees; identify, plan, and coordinate professional development opportunities; adhere to Collective Bargaining Agreement provisions; participate in grievance/arbitration proceedings

Level:

– Supervisor

Base Description:

– Supervises direct reports, but primarily completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates appropriate knowledge to perform own work; spends majority of time on tasks related to own job responsibilities. Demonstrates baseline planning, organizing, directing, and facilitating skills. Reviews completed work of others to verify accuracy and quality. Follows recommended approaches to assigned work. Supervises assigned staff and coordinates routine work activities. Monitors employee interactions and facilitates a productive working environment. Communicates instructions and policies in a consistent, effective and timely manner. Identifies and addresses concerns appropriately. Makes recommendations for possible solutions.

Supervisory Responsibilities:

– Typically oversees at least 2 full–time direct reports or equivalent team of part–time and/or student workers (for Support track, performs work at Senior Support level or higher; for Professional track, performs work at the Advanced Professional level or higher)

Fiscal Responsibilities:

– May validate and pay invoices
– May monitor/track budgets for specific area and/or grant(s)

Problem Solving:

– Encounters generally routine problems with progressively more complex and/or varied problems
– Typically follows standard operating procedures to resolve problems
– May apply specialized knowledge and skills to resolve complex and/or varied problems
– Applies proven and tries new approaches when solving problems

Independence of Action:

– Works with minimal supervision on difficult work assignments, conferring with manager on unusual matters
– Follows precedents and procedures
– Organizes work of direct reports and may set priorities within general guidelines established by manager
– Reviews the work of others to verify accuracy, quality, and conformance to required procedures and special instructions

Communication and Collaboration:

– Communicates internally within working unit and the University
– Communicates with external audiences for scheduling/coordination
– May communicate with external audiences for business purposes
– Collaborates closely with team members; may interact with other staff outside of area
– Utilizes a communication style that is appropriate for a given situation
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials

• Comp Grade – 8
• Minimum – $51,000.00
• MidPoint – $62,500.00
• Maximum – $74,000.00