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Management Supervisory Support
Compensation and Benefits Diversity, Equity, Inclusion, and Belonging Human Resources Management Human Resources Services Labor and Employee Relations Talent Acquisition and Development
Management Supervisory Support
Penn State Job Catalog
Human Resources Assistant – Intermediate Support (PSU0003)
Job Summary and Representative Duties
The Human Resources (HR) Assistant provides support to the HR team by assisting with recruitment, employee records, benefits administration, training, onboarding, timekeeping, payroll, and other HR-related tasks; supports the daily management of HR operations; administers various human resources programs and processes forms using the human resources information system (HRIS) and case management system.
- Respond to general employee inquiries regarding HR policies, procedures, and processes; refer to HR Shared Services, HR Professional Services teams, Human Resources Consultant, or Human Resources Strategic Partner as appropriate
- Assist with questions regarding the human resources information system (HRIS) such as timekeeping, leave balances, security roles, supervisory organization changes, recruiting support, etc.
- Monitor HRIS inbox and case management system for incoming tasks and inquiries; review, respond, and redirect as needed
- Assist with payroll administration by collecting and verifying timekeeping data, preparing reports, and resolving discrepancies
- Track pending transactions required for payroll deadlines; send reminders to ensure efficient process flow
- Provide administrative support to HR team, including preparing reports, correspondence, and presentations
- Assist with compliance-related tasks, including maintaining employee files, preparing for audits, and ensuring adherence to legal requirements; audit required training, clearance, certification, and licensure completion
- Coordinate the hiring process, review job announcements and advertisements, and organize interview materials
- Assist with the onboarding process; maintain up-to-date records of actions, decisions, and timeframes
- Plan and coordinate employee recognition events
- Assist with HR related projects including the recommendation of process improvements and documentation of standard operating procedures (SOPs)
- Help foster a positive and inclusive work environment by supporting various employee engagement initiatives
Level Matrix
- Level:
- – Intermediate Support
- Base Description:
- – Completes administrative activities and tasks of a technical or functional nature.
- Level Summary:
- – Demonstrates ability to perform intermediate tasks in defined skill areas. Demonstrates intermediate knowledge of internal procedures. Works under general supervision, performing assignments that may be varied and sometimes difficult. Supports team decisions and follows through with team responsibilities. Interprets and communicates information clearly and accurately. Demonstrates intermediate problem–solving skills.
- Supervisory Responsibilities:
-
– May provide basic direction to lower level support staff
- Fiscal Responsibilities:
-
– Handles routine financial transactions
– May validate and pay invoices
- Problem Solving:
-
– Encounters generally routine problems; occasionally faces more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– Applies knowledge of institutional policies and procedures in determining course of action
- Independence of Action:
-
– Work is generally monitored by supervisor
– Detailed instructions and procedures are generally provided
– Uses available guidelines to make appropriate adaptations to routine situations and refers other situations to supervisor
- Communication and Collaboration:
-
– Communicates internally within working unit and/or the University
– May communicate with external audiences for scheduling/coordination
– Collaborates closely with team members
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials that may be intended for distribution
Salary Structure
- Comp Grade – 5
- Minimum – $38,300.00
- MidPoint – $46,900.00
- Maximum – $55,500.00
Critical Skills
- Critical Thinking
- Cultural competency
- Customer Service
- Forms processing
- Organizational skills
- Records management
FLSA Exemption Status
Non-Exempt
Minimum Education
- General Equivalency Diploma (GED)
- High School (HS)
Minimum Experience
2+ years of relevant experience
Equivalency
An equivalent combination of education and experience accepted
Job Profile last updated on 2025-06-16