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Penn State Job Catalog

Police Manager – Senior Manager (PSU0285)

Additional Levels

Additional levels that exist for this job profile can be seen below.

Job Summary

Police Managers oversee the overall operation, management, and administration of University law enforcement and safety services; supervise staff and/or a major program area; evaluate needs and develops strategies; organize, implement and maintain effective programs for public safety and security initiatives; lead employees and provide professional expertise through coaching and mentoring; ensure that established standards of continuous quality improvement are met and provide leadership for outstanding customer service at all levels of the organization; define goals and assess resources needed to attain them; implement policies and procedures; communicate regularly with other work units as well as community police and emergency responders to ensure good community relations.

Representative Duties

  • Oversee all public safety operations under assigned Command including budget management, policy development, compliance, daily operations, and resource allocation
  • Supervise all staff of both sworn and non-sworn personnel under Command; recommend staffing changes; evaluate candidates; conduct background investigations; evaluate employee performance and provide training and development opportunities
  • Coordinate all operations of the police force including complaint investigations, disciplinary process, hiring, promotion, authorizing vacation requests, reviewing employee timecards, interpreting, and communicating laws and policies, assuring staff comply with established laws and policies, and assisting with the development and delivery of training and case management
  • Represent the department on appropriate committees and law enforcement agencies
  • Perform all duties of Police Officers when needed
  • Conduct and manage investigations involving employee conduct
  • Complete special projects to include policy development, VIP special event planning and security operations, and specialized research for initiatives being considered by the department as assigned
  • Provide administrative oversight for all facets of the daily operations of assigned district, ensure compliance with the University, state and federal laws, policies, regulations, and CALEA accreditation standards.
  • Responsible for planning and coordinating police services for emergency operations
  • Coordinate with Public Safety Directors all Police & Public Safety Operations under Command

Level Matrix

Level:
Senior Manager
Base Description:
– Manages direct reports where primary duty is the management of a working unit.
Level Summary:
– Demonstrates advanced skills in critical functions related to unit's success. Demonstrates advanced knowledge of emerging technologies and processes. Monitors completed work of others to ensure effectiveness and adherence to requirements. Sets clear expectations and holds team accountable. Establishes a shared team/unit vision. Demonstrates ability to evaluate and enhance team/unit practices that promote a strong commitment to inclusionary practices. Coaches others using appropriate strategies. Demonstrates diplomacy. Demonstrates ability to serve as liaison between senior-level management and staff. Resolves complex, controversial, or unprecedented issues and problems.
Supervisory Responsibilities:
– Oversees large team or teams of individual contributors and/or supervisors/managers
– Leads a department or functional area
Fiscal Responsibilities:
– Monitors and tracks large budgets
– Plans, forecasts, and/or develops budgets
– May approve budgets for specific area
– Typically has final signature authority for specific area
Problem Solving:
– Encounters highly varied and complex problems that impacts the team and possibly the unit
– Develops creative and/or novel approaches to resolve problems that are difficult in nature
– Independently resolves complex and/or unprecedented issues and problems
Independence of Action:
– Work results are not clearly defined
– Generally sets own goals and determines how to accomplish results with few or no guidelines to follow
– Monitors completed work of others to ensure soundness of approach, effectiveness of meeting requirements, the feasibility of recommendations and adherences to requirements
– Delegates more advanced tasks to others
Communication and Collaboration:
– Communicates with both internal and external audiences
– Collaborates closely with team members and various areas across the University
– Fosters collaboration between units and engages others' coordinated efforts to reach desired outcomes with broad scope
Salary Structure
  • Comp Grade – 16
  • Minimum – $123,200.00
  • MidPoint – $157,100.00
  • Maximum – $191,000.00
FLSA Exemption Status
Exempt
Minimum Education
Bachelor's Degree
Minimum Experience
10+ years of relevant experience, includes 3+ years of supervisory experience
Equivalency
Or an equivalent combination of education and experience
Additional Job Requirements
First Aid/CPR; Act 120 - MPOETC certification; CLEAN certification