Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The Medical Billing Assistant assists with insurance, patient billing, and payments for the clinic/office. This position ensures services are billed correctly, corrects billing errors, fulfills billing compliance requirements, generates and reconciles financial reports, and processes and reports on payments.

• Program, update, and manage the billing portion of the clinic’s electronic billing system
• Manage patient billing by answering patient questions; resolve patient insurance issues; check and update patient information
• Prepare all incoming mail payments and credit card payments, as well as cash and check payments
• Prepare and assemble bank deposits; assemble, post, and record journal entries
• Program the billing and claims rules; update and/or correct the rules as necessary to ensure consistency and accuracy
• Collaborate with the billing system vendor to ensure that the program is functioning correctly; resolve usage issues as needed
• Communicate with insurance companies to resolve a wide variety of payment, non-payment, and coverage issues
• Correspond with providers to clarify encounter details; proof and correct encounters in the system and fix errors created by system changes/updates
• Correct and resubmit rejected insurance claims and utilize monthly reports and statements to collect outstanding balances

Level:

– Support

Base Description:

– Completes administrative activities and tasks of a technical or functional nature.

Level Summary:

– Demonstrates baseline working knowledge of routine tasks. Follows the standard principles and practices. Acts under direct and frequent supervision using established procedures with detailed instructions. Participates as a team member and actively contributes to completion of team goals. Clearly communicates information.

Supervisory Responsibilities:

– None

Fiscal Responsibilities:

– Typically none
– May handle routine financial transactions

Problem Solving:

– Encounters routine problems
– Follows recommended course of action and procedures to resolve problems
– Demonstrates working knowledge of institutional policies and procedures

Independence of Action:

– Work is closely monitored by supervisor
– Detailed instructions and procedures are provided
– Applies standard operating procedures with limited guidelines for deviation

Communication and Collaboration:

– Communicates mostly internally within working unit
– May communicate with external audiences for scheduling/coordination
– Collaborates closely with team members
– Clearly communicates information, ideas, or instructions verbally and in writing

• Comp Grade – 3
• Minimum – $31,600.00
• MidPoint – $38,700.00
• Maximum – $45,800.00