Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Campus Housing and Food Services

Campus Housing and Food Services Supervisors administer and oversee housing/food operations at specific Commonwealth Campus locations. The Supervisor’s primary responsibility is to provide a safe, secure, clean, and well-maintained living and working environment for students, families, staff, etc.

• Administer and oversee residential and retail food services and housing facility operations at specific Commonwealth Campus locations; act as liaison between Housing/Foods, various University departments, and external customers/vendors
• Provide a safe and secure residential and working environment; ensure compliance with safety and operational standards, food quality control procedures, and regulatory inspections; report and correct deficiencies; prepare for and respond to critical incidents
• Execute environmental stewardship in all operational areas; project, schedule, and oversee equipment and facility maintenance; participate in renovations and upgrade projects; recommend equipment purchases; as directed, consult with contractors, architects, facility planners
• Under management guidance and direction, research, develop, market, and implement new products, menus, recipes, concepts, and process efficiency improvements
• Maintain supply, key, and equipment inventory; place orders, negotiate prices, and make purchases; resolve quality and quantity disputes
• Review and analyze budgetary items; identify and propose business growth and cost containment opportunities
• Create a student-centered work environment through residential community involvement; engage with students, student groups, athletics, academic leadership, parents, conference participants, camp attendees; provide timely response to inquiries; follow-up/escalate as needed
• Hire, train, coach, schedule, supervise, and evaluate assigned employees; communicate and enforce standards
• Follow Collective Bargaining Agreement provisions; participate in grievance procedures, hearings, and arbitrations as required
• Participate in departmental and University-wide initiatives and committees; complete special projects and reports as assigned

Level:

– Supervisor

Base Description:

– Supervises direct reports, but primarily completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates appropriate knowledge to perform own work; spends majority of time on tasks related to own job responsibilities. Demonstrates baseline planning, organizing, directing, and facilitating skills. Reviews completed work of others to verify accuracy and quality. Follows recommended approaches to assigned work. Supervises assigned staff and coordinates routine work activities. Monitors employee interactions and facilitates a productive working environment. Communicates instructions and policies in a consistent, effective and timely manner. Identifies and addresses concerns appropriately. Makes recommendations for possible solutions.

Supervisory Responsibilities:

– Typically oversees at least 2 full–time direct reports or equivalent team of part–time and/or student workers (for Support track, performs work at Senior Support level or higher; for Professional track, performs work at the Advanced Professional level or higher)

Fiscal Responsibilities:

– May validate and pay invoices
– May monitor/track budgets for specific area and/or grant(s)

Problem Solving:

– Encounters generally routine problems with progressively more complex and/or varied problems
– Typically follows standard operating procedures to resolve problems
– May apply specialized knowledge and skills to resolve complex and/or varied problems
– Applies proven and tries new approaches when solving problems

Independence of Action:

– Works with minimal supervision on difficult work assignments, conferring with manager on unusual matters
– Follows precedents and procedures
– Organizes work of direct reports and may set priorities within general guidelines established by manager
– Reviews the work of others to verify accuracy, quality, and conformance to required procedures and special instructions

Communication and Collaboration:

– Communicates internally within working unit and the University
– Communicates with external audiences for scheduling/coordination
– May communicate with external audiences for business purposes
– Collaborates closely with team members; may interact with other staff outside of area
– Utilizes a communication style that is appropriate for a given situation
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials

• Comp Grade – 7
• Minimum – $46,400.00
• MidPoint – $56,800.00
• Maximum – $67,300.00