Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

Information Technology Managers are typically the senior IT leader with responsibility over an entire college, campus, or large unit; manage the general day-to-day operations of computer systems, networks, programs, infrastructure, help-desk support, databases, and other technologies; contribute to the planning and maintenance of data technology operations, including hardware, software, and telecommunications; participates in the evaluation, development, and recommendation of solutions specific to the unique needs of the college, campus, or unit; coordinate and schedule the transition from existing to new platforms and systems; work with senior leadership to develop technology plans, policies, and procedures.

• Oversee a college, campus, or unit’s information technology operations; provide strategy, leadership, technical expertise, and guidance to staff, faculty, students, and visitors
• Lead and manage a team to provide direction and development in ensuring optimal delivery of services; develop, mentor, and coach staff
• Lead strategic and operational initiatives and goals to meet objectives and align with overall University IT goals
• Develop and enforce standards and guidelines for the college, campus, or unit
• Establish and enforce policies and procedures and implement changes to existing policies and procedures to provide continuous process improvements
• Ensure security and privacy of information systems and data; create and maintain disaster recovery/business continuity plans
• Collaborate and communicate with unit leaders to determine needs and develop short- and long-term planning goals; plan the future direction of computing and infrastructure, user support, and related services
• Determine, evaluate, develop and implement quality improvement practices that have a strategic impact on business processes
• Recommend and/or write requests for proposals (RFPs) and liaison with vendors
• Lead and plan unit and university-wide projects or teams and represent college, campus, or unit at various internal and external meetings, committees, and/or projects
• Continuously build and maintain project management skills in order to set schedules, determine workload allocation, etc.
• Develop, manage, and forecast unit budget and oversee budget approval; make recommendations for expenditures

Level:

– Principal Manager

Base Description:

– Manages direct reports where primary duty is the management of a working unit.

Level Summary:

– Demonstrates awareness of broad issues and management trends. Applies exemplary management principles. Evaluates impact of policy and adjusts accordingly. Ensures appropriate skills are developed and maintained within team/unit. Realigns staff responsibilities to meet desired changes. Provides administrative and policy direction. Develops and articulates broad goals. Fosters collaboration between units. Engages in written and verbal communications that reach a university-wide and/or broad external audience. Develops and implements solutions to highly complex and often controversial problems.

Supervisory Responsibilities:

– Oversees teams of other supervisors/managers
– Leads a business unit

Fiscal Responsibilities:

– Plans, forecasts, develops, and/or approves budgets
– Typically has final signature authority for business unit

Problem Solving:

– Encounters highly varied and complex problems that may have a significant impact on multiple units and/or the University
– Regularly develops creative and/or novel approaches to resolve the most difficult problems
– Creates an environment that encourages imaginative solutions to problems

Independence of Action:

– Work results are not clearly defined and may be frequently changing
– Sets own goals and determines how to accomplish results with few or no guidelines to follow
– Oversees completed work of others and is accountable for unit results
– Delegates advanced tasks to others and provides guidance to team members

Communication and Collaboration:

– Communicates with both internal and external audiences
– May represent the University externally
– Collaborates closely with team members and other leaders across the University
– Communicates a compelling vision that inspires and motivates others

• Comp Grade – 16
• Minimum – $123,200.00
• MidPoint – $157,100.00
• Maximum – $191,000.00