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Penn State Job Catalog

Academic Records Coordinator – Senior Support (PSU1148)

Additional Levels

Additional levels that exist for this job profile can be seen below.

Job Summary

The Academic Records Coordinator oversees student and academic records for an assigned program, college, or campus; analyzes academic records and makes decisions and recommendations to leadership to ensure appropriate implementation of policies and procedures pertaining to undergraduate and/or graduate student records.

Representative Duties

  • Assist with the adherence to policies, procedures, and activities pertaining to all aspects of student records across a college, campus, or assigned academic area; work closely with and follow the policies, procedures, and guidelines of the Office of the University Registrar
  • Provide student records related support; prepare summary reports and action items; draft student and departmental communication; respond to and work directly with students, parents, University offices, and faculty; adjust current and future student records as required
  • Review and process requests and update student course/program changes
  • Enter student action information into the student information systems; address discrepancies/issues related to their college or campus
  • Compile data from University records systems and across college records; generate and analyze reports
  • Manage, and coordinate, procedures concerning degree completion confirmation
  • Evaluate qualifications of students for a major; make recommendations and implement entrance to major exception decisions
  • May maintain adviser rosters and assignments
  • May supervise staff members, including hiring, development, and performance management

Level Matrix

Level:
Senior Support
Base Description:
– Completes administrative activities and tasks of a technical or functional nature.
Level Summary:
– Demonstrates proficient and comprehensive knowledge of defined skill areas. Applies knowledge of principles, practices, and procedures of a particular field to decision–making and problem–solving. Works under minimum supervision on varied and sometimes difficult work assignments, conferring with supervisor or subject matter experts on unusual matters. May lead others or a team in completion of complex assignments. Interprets and communicates information clearly, accurately, and persuasively. Researches and tries new approaches when solving difficult or novel problems.
Supervisory Responsibilities:
– May serve as lead support staff and/or provide basic direction to lower level support staff
– May serve as direct supervisor for part–time, student, and/or temporary workers or volunteers
Fiscal Responsibilities:
– Handles financial transactions
– May validate and pay invoices
– May monitor/track budgets for specific area and/or grant(s)
Problem Solving:
– Encounters generally routine problems; occasionally faces more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– May use experience to resolve more complex and/or varied problems, with supervisor oversight
– Demonstrates proficient and comprehensive knowledge of institutional policies and procedures in determining course of action
Independence of Action:
– Works with minimal supervision on more difficult work assignments, conferring with supervisor on unusual matters
– May set priorities and organize work within general guidelines established by supervisor
Communication and Collaboration:
– Communicates internally within working unit and/or the University
– May communicate with external audiences for scheduling/coordination
– Collaborates closely with team members; may interact with other staff outside of area
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials that may be intended for distribution
Salary Structure
  • Comp Grade – 5
  • Minimum – $38,300.00
  • MidPoint – $46,900.00
  • Maximum – $55,500.00
FLSA Exemption Status
Non-Exempt
Minimum Education
Associate's Degree
Minimum Experience
4+ Years of relevant experience
Equivalency
Or an equivalent combination of education and experience
Additional Job Requirements