Penn State Job Catalog

The defined natural career progression within or between job profiles.

Education Abroad Advising

The Education Abroad Advising Manager oversees the full lifecycle of education abroad advising for outgoing and incoming students; manages a team of Education Abroad Advisers; directs training and professional development; ensures consistent, high-quality advising practices; collaborates with both internal and external stakeholders to enhance student experiences abroad; plays a key role in shaping strategic initiatives around student access, success, health and safety, and global engagement; serves as a critical liaison between advisers, academic departments, administrative offices, and global partners.

• Oversee education abroad advising across all program types, including faculty-led, exchange, direct enrollment, and internship/research abroad programs
• Ensure students are equipped to make well-informed decisions about programs, academic fit, cost, scholarships, and health and safety
• Manage a personal advising portfolio (if needed) and oversee the development and implementation of assessment plans for advising effectiveness
• Supervise, hire, train, and evaluate a team(s); lead onboarding and ongoing training, ensuring consistent and current advising practices align with best practices in the field; provide mentorship and foster a collaborative team environment
• Assist with strategic planning related to access, student success, global engagement, and operational effectiveness
• Analyze advising and program data to identify trends, assess impact, and recommend improvements in policy, process, and technology
• Partner with the Director to forecast staffing, training, and resource needs based on enrollment trends and institutional priorities
• Oversee content development and accuracy of all advising-related materials, including print, web, and digital resources
• Ensure that outreach and communication efforts meet university brand and accessibility standards
• Collaborate with the outreach and marketing team to plan recruitment initiatives and information sessions
• Develop and maintain communication resources for parents and families
• Serve as a key liaison to academic departments, administrative units (e.g., Financial Aid, Registrar), and Penn State Global teams
• Maintain ongoing communication with international partner institutions regarding student applications, academic calendars, immigration, and welfare
• Troubleshoot issues and resolve concerns with students, faculty, and international partners as needed
• In coordination with senior staff and university risk management, respond to student emergencies and critical incidents abroad
• Oversee pre-departure preparation and training, including safety protocols, insurance coverage, and cross-cultural resources
• Provide input on program budgets, student costs, and fee structures
• Assist in developing financial planning tools and manage operational expenditures within assigned authority
• Represent Penn State Global in campus-wide committees and initiatives
• May represent the University to global partners, international consortia, and professional organizations

Level:

– Manager

Base Description:

– Manages direct reports where primary duty is the management of a working unit.

Level Summary:

– Demonstrates proficient ability in work design, project management, financial planning and development of goals for accomplishing unit assignments. Reviews and guides work to ensure conformity to policy and effective approaches. Evaluates employee performance and recommend development opportunities. Demonstrates ability to coach employees. Presents and communicates key university indicatives and connects it to unit contributions. Provides broad guidelines. Develops, evaluates, enhances, and/or implements quality improvement practices. Recommends innovative solutions.

Supervisory Responsibilities:

– Oversees a team (typically 4 or more; no fewer than 2) full
– time direct reports of individual contributors and/or first level supervisors.

Fiscal Responsibilities:

– Monitors and tracks department/area budget
– May plan, forecast, and/or assist in developing budgets
– May have final signature authority for specific area

Problem Solving:

– Encounters varied and complex problems
– Helps to develop creative and/or novel approaches to resolve problems that are difficult in nature but within limited scope
– Modifies, adapts, or refines guidelines if necessary to resolve issues or problems

Independence of Action:

– Works independently on complex or strategic assignments
– Uses existing practices and advanced working knowledge to determine appropriate work methods for the team
– Reviews completed work of others for conformity to policy, and effectiveness of approach
– Delegates advanced tasks to others

Communication and Collaboration:

– Communicates with both internal and external audiences
– Collaborates closely with team members and various areas across the University
– Prepares written and/or verbal presentations or proposals on complex issues and delivers to a broad variety of audiences
– Communicates key university initiatives and how unit’s work contributes to their achievement
– Presents ideas, concepts and instructions in a clear manner, and uses persuasion and negotiation to build consensus and cooperation
– Establishes and maintains networks to facilitate successful communication among units

• Comp Grade – 10
• Minimum – $61,800.00
• MidPoint – $75,700.00
• Maximum – $89,600.00