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Veterans Programs Coordinator – Intermediate Professional (PSU1284)

Additional Levels

Additional levels that exist for this job profile can be seen below.

Job Strings

The defined natural career progression within or between job profiles.

Veterans Programs



Job Summary

The Veterans Programs Coordinator reviews and councils staff regarding Department of Veterans Affairs (DVA) and University policies and procedures; responsible for the training/feedback and oversight of counselors/certifying officials; provide professional counseling for student Veterans on financial, academic, or personal matters, including the transition to the civilian/University environment; manage the DVA certification process in compliance with DVA regulations and procedures and review/update process as needed due to changes in legislation/student or University needs; stay up to date on current Undergraduate/Graduate requirements in order to provide accurate information regarding the correct process for applying for military educational benefits or other Veterans benefits.

Representative Duties

  • Serve as the primary point of contact regarding Veterans programs and/or affairs policies and procedures
  • Develop and maintain VA Certification Operations Manual detailing Penn State policies to ensure compliance with federal regulations
  • Develop and present training materials to ensure compliance with federal, state, and institutional policies
  • Process and provide direct instruction on unusual issues
  • Report student enrollment information to the VA in compliance with VA regulations and procedures which affect school liability
  • Maintain effective liaison relationships with the Veterans Affairs (VA), the Department of Defense (DOD), Pennsylvania's Department of Education State Approving Agency (SAA), and the Department of Homeland Security (DHS)
  • May oversee counseling staff and counsels and advises military-connected students
  • May serve as the primary point of contact for School Certifying Officials (SCO) at Campuses; oversee compliance with University and federal policies and procedures

Level Matrix

Level:
Intermediate Professional
Base Description:
– Completes activities, tasks, and/or projects of a functional nature.
Level Summary:
– Demonstrates ability to perform intermediate tasks in defined skill areas. Demonstrates intermediate knowledge of internal procedures. Works under general supervision, performing assignments that may be varied and sometimes difficult. Supports team decisions and follows through with team responsibilities. Interprets and communicates information clearly and accurately. Demonstrates intermediate problem–solving skills.
Supervisory Responsibilities:
– May serve as direct supervisor for part–time, student, and/or temporary workers or volunteers
Fiscal Responsibilities:
– May validate and pay invoices
Problem Solving:
– Encounters generally routine problems; occasionally faces more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– Applies knowledge of larger unit goals, priorities, and related procedures in determining course of action
Independence of Action:
– Work is generally monitored by supervisor
– Detailed instructions and procedures are generally provided
– Uses available guidelines to make appropriate adaptations to routine situations and refers other situations to supervisor
Communication and Collaboration:
– Communicates internally within working unit and/or the University
– May communicate with external audiences
– Collaborates closely with team members
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials intended for distribution
Salary Structure
  • Comp Grade – 6
  • Minimum – $42,100.00
  • MidPoint – $51,600.00
  • Maximum – $61,000.00
FLSA Exemption Status
Exempt
Minimum Education
Associate's Degree
Minimum Experience
2+ years of relevant experience
Equivalency
Or an equivalent combination of education and experience
Additional Job Requirements