Penn State Job Catalog

The defined natural career progression within or between job profiles.

Veterans Programs

Veterans Programs Managers collaborate and coordinate with various units throughout the University that provide services and administer programs to the university military-connected student population to assist student veterans to fully engage in the learning process and to acclimate to the Penn State Community to support their academic success; coordinate, plan, implementation, and assess of all student veteran related services, programs, and activities; act as advocate for student veterans on veteran related issues; oversee all aspects of Veterans programs, as well as advising University stakeholders on policies and procedures needed to comply with various federal and state laws governing veterans and veterans benefits administration.

• Provide overall leadership in the development, planning, execution, and coordination of services, programs, and activities to meet the needs of military-connected student population
• Develop, implement, and execute strategic plan and vision for the University's support of military-connected students through services, programs, and activities to meet the needs of the Veterans population
• Assess Veterans programs and services at all campuses to identify and fix gaps in services and to seek opportunities to enhance the student Veterans experience
• Serve as liaison to develop and maintain relationships with key local and national Veterans organization
• Advocate and be a resource on advising University and the community of Veterans programs issues
• Seek external funding and development opportunities to create new and sustain existing Veterans services, programs, and activities
• Counsel and assist Veterans eligibly dependents and reservists in the areas of VA benefits, financial, academic, and personal concerns
• May serve as the primary point of contact for School Certifying Officials (SCO) at Campuses; oversee compliance with University and federal policies and procedures
• Direct, supervise, train, and evaluate assigned professional staff and student employees

Level:

– Manager

Base Description:

– Manages direct reports where primary duty is the management of a working unit.

Level Summary:

– Demonstrates proficient ability in work design, project management, financial planning and development of goals for accomplishing unit assignments. Reviews and guides work to ensure conformity to policy and effective approaches. Evaluates employee performance and recommend development opportunities. Demonstrates ability to coach employees. Presents and communicates key university indicatives and connects it to unit contributions. Provides broad guidelines. Develops, evaluates, enhances, and/or implements quality improvement practices. Recommends innovative solutions.

Supervisory Responsibilities:

– Oversees a team (typically 4 or more; no fewer than 2) full
– time direct reports of individual contributors and/or first level supervisors.

Fiscal Responsibilities:

– Monitors and tracks department/area budget
– May plan, forecast, and/or assist in developing budgets
– May have final signature authority for specific area

Problem Solving:

– Encounters varied and complex problems
– Helps to develop creative and/or novel approaches to resolve problems that are difficult in nature but within limited scope
– Modifies, adapts, or refines guidelines if necessary to resolve issues or problems

Independence of Action:

– Works independently on complex or strategic assignments
– Uses existing practices and advanced working knowledge to determine appropriate work methods for the team
– Reviews completed work of others for conformity to policy, and effectiveness of approach
– Delegates advanced tasks to others

Communication and Collaboration:

– Communicates with both internal and external audiences
– Collaborates closely with team members and various areas across the University
– Prepares written and/or verbal presentations or proposals on complex issues and delivers to a broad variety of audiences
– Communicates key university initiatives and how unit’s work contributes to their achievement
– Presents ideas, concepts and instructions in a clear manner, and uses persuasion and negotiation to build consensus and cooperation
– Establishes and maintains networks to facilitate successful communication among units

• Comp Grade – 11
• Minimum – $68,200.00
• MidPoint – $85,200.00
• Maximum – $102,300.00