Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

Veterans Programs

The Veterans Programs Coordinator reviews and councils staff regarding Department of Veterans Affairs (DVA) and University policies and procedures; responsible for the training/feedback and oversight of counselors/certifying officials; provide professional counseling for student Veterans on financial, academic, or personal matters, including the transition to the civilian/University environment; manage the DVA certification process in compliance with DVA regulations and procedures and review/update process as needed due to changes in legislation/student or University needs; stay up to date on current Undergraduate/Graduate requirements in order to provide accurate information regarding the correct process for applying for military educational benefits or other Veterans benefits.

• Serve as the primary point of contact regarding Veterans programs and/or affairs policies and procedures
• Develop and maintain VA Certification Operations Manual detailing Penn State policies to ensure compliance with federal regulations
• Develop and present training materials to ensure compliance with federal, state, and institutional policies
• Process and provide direct instruction on unusual issues
• Report student enrollment information to the VA in compliance with VA regulations and procedures which affect school liability
• Maintain effective liaison relationships with the Veterans Affairs (VA), the Department of Defense (DOD), Pennsylvania's Department of Education State Approving Agency (SAA), and the Department of Homeland Security (DHS)
• May oversee counseling staff and counsels and advises military-connected students
• May serve as the primary point of contact for School Certifying Officials (SCO) at Campuses; oversee compliance with University and federal policies and procedures

Level:

– Advanced Professional

Base Description:

– Completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates proficient and comprehensive knowledge of defined skill areas/applications. Applies knowledge of principles, practices, and procedures of a particular field to decision-making and problem–solving. Works under minimum supervision on varied and sometimes difficult work assignments, conferring with supervisor or subject matter experts on unusual matters. May lead others or a team in completion of complex assignments. Interprets and communicates information clearly, accurately, and persuasively. Researches and tries new approaches when solving difficult or novel problems.

Supervisory Responsibilities:

– Indirect supervisor or mentor for other full–time employees
– May serve as direct supervisor for part–time, student, and/or temporary workers, volunteers, or a full–time employee

Fiscal Responsibilities:

– May validate and pay invoices
– May monitor/track budgets and funding

Problem Solving:

– Encounters generally routine problems with progressively more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– May apply specialized knowledge and skills to resolve complex and/or varied problems, with supervisor oversight
– Researches and tries new approaches when solving problems

Independence of Action:

– Works with minimal supervision on more difficult work assignments, conferring with supervisor on unusual matters
– Follows precedents and procedures
– May set priorities and organize work within general guidelines established by supervisor

Communication and Collaboration:

– Communicates internally and externally within working unit and the University
– May communicate with external audiences for business purposes
– Promotes open communication in a manner that builds relationships among team members
– Applies appropriate strategies for managing conflict; negotiate reasonable compromises; propose and evaluate possible solutions
– Interprets and communicates information, ideas and instructions clearly, accurately and persuasively both verbally and in written materials intended for distribution

• Comp Grade – 8
• Minimum – $51,000.00
• MidPoint – $62,500.00
• Maximum – $74,000.00