Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The Maintenance and Operations Supervisor oversees, trains, evaluates, hires, and conducts performance management activities for designated technical-service maintenance mechanics and other maintenance and operations staff; develops work plans, including tasks to be performed and time required; prioritizes and issues work assignments, provides direction to employees, and inspects work for quality, productivity, and efficiency; ensures safe work conditions for workers and customers through OSHA guideline compliance, personal protective equipment usage, and implementation of other occupational health programs for assigned area; participates in emergency planning and/or response; provides technical expertise for assigned area.

• Hire, train, evaluate, and supervise staff and technical service employees
• Coordinate activities of assigned employees and plan work schedule (overtime, vacation requests, timecards, etc.)
• Implement, communicate, enforce, and make recommendations for work rules, policies, and procedures
• Develop training plans; ensure employees are trained on the most current methodologies, technology, and information available; maintain accurate records
• Manage employee relations issues; make recommendations and seek guidance as necessary
• Evaluate, prioritize, plan, and assign facilities maintenance and repair work orders
• Research, recommend, and order materials; coordinate with outside vendors; maintain, control, and regulate usage of inventory
• Meet and communicate with customers to discuss scope and requirements for proposed renovations, alterations, and major maintenance projects; provide informal estimates for services and/or sequence work
• Schedule, supervise, coordinate, and inspect projects performed in-house and by outside contractors/vendors to ensure a high level of quality and safety; ensure projects are completed on time and on budget
• Oversee the preventative maintenance and repair of machinery and equipment
• Manage, administer, and monitor budget; work within established budget or spending limit
• Ensure a safe work environment for employees and customers; investigate accidents; review safety data; make and seek opportunities for improvement
• Follow Collective Bargaining Agreement provisions; participate in grievance procedures

Level:

– Supervisor

Base Description:

– Supervises direct reports, but primarily completes activities, tasks, and/or projects of a functional nature.

Level Summary:

– Demonstrates appropriate knowledge to perform own work; spends majority of time on tasks related to own job responsibilities. Demonstrates baseline planning, organizing, directing, and facilitating skills. Reviews completed work of others to verify accuracy and quality. Follows recommended approaches to assigned work. Supervises assigned staff and coordinates routine work activities. Monitors employee interactions and facilitates a productive working environment. Communicates instructions and policies in a consistent, effective and timely manner. Identifies and addresses concerns appropriately. Makes recommendations for possible solutions.

Supervisory Responsibilities:

– Typically oversees at least 2 full–time direct reports or equivalent team of part–time and/or student workers (for Support track, performs work at Senior Support level or higher; for Professional track, performs work at the Advanced Professional level or higher)

Fiscal Responsibilities:

– May validate and pay invoices
– May monitor/track budgets for specific area and/or grant(s)

Problem Solving:

– Encounters generally routine problems with progressively more complex and/or varied problems
– Typically follows standard operating procedures to resolve problems
– May apply specialized knowledge and skills to resolve complex and/or varied problems
– Applies proven and tries new approaches when solving problems

Independence of Action:

– Works with minimal supervision on difficult work assignments, conferring with manager on unusual matters
– Follows precedents and procedures
– Organizes work of direct reports and may set priorities within general guidelines established by manager
– Reviews the work of others to verify accuracy, quality, and conformance to required procedures and special instructions

Communication and Collaboration:

– Communicates internally within working unit and the University
– Communicates with external audiences for scheduling/coordination
– May communicate with external audiences for business purposes
– Collaborates closely with team members; may interact with other staff outside of area
– Utilizes a communication style that is appropriate for a given situation
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials

• Comp Grade – 9
• Minimum – $56,200.00
• MidPoint – $68,800.00
• Maximum – $81,500.00