Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The Human Resources (HR) Assistant provides support to the HR team by assisting with recruitment, employee records, benefits administration, training, onboarding, timekeeping, payroll, and other HR-related tasks; supports the daily management of HR operations; administers various human resources programs and processes forms using the human resources information system (HRIS) and case management system.

• Respond to general employee inquiries regarding HR policies, procedures, and processes; refer to HR Shared Services, HR Professional Services teams, Human Resources Consultant, or Human Resources Strategic Partner as appropriate
• Assist with questions regarding the human resources information system (HRIS) such as timekeeping, leave balances, security roles, supervisory organization changes, recruiting support, etc.
• Monitor HRIS inbox and case management system for incoming tasks and inquiries; review, respond, and redirect as needed
• Assist with payroll administration by collecting and verifying timekeeping data, preparing reports, and resolving discrepancies
• Track pending transactions required for payroll deadlines; send reminders to ensure efficient process flow
• Provide administrative support to HR team, including preparing reports, correspondence, and presentations
• Assist with compliance-related tasks, including maintaining employee files, preparing for audits, and ensuring adherence to legal requirements; audit required training, clearance, certification, and licensure completion
• Coordinate the hiring process, review job announcements and advertisements, and organize interview materials
• Assist with the onboarding process; maintain up-to-date records of actions, decisions, and timeframes
• Plan and coordinate employee recognition events
• Assist with HR related projects including the recommendation of process improvements and documentation of standard operating procedures (SOPs)
• Help foster a positive and inclusive work environment by supporting various employee engagement initiatives

Level:

– Senior Support

Base Description:

– Completes administrative activities and tasks of a technical or functional nature.

Level Summary:

– Demonstrates proficient and comprehensive knowledge of defined skill areas. Applies knowledge of principles, practices, and procedures of a particular field to decision–making and problem–solving. Works under minimum supervision on varied and sometimes difficult work assignments, conferring with supervisor or subject matter experts on unusual matters. May lead others or a team in completion of complex assignments. Interprets and communicates information clearly, accurately, and persuasively. Researches and tries new approaches when solving difficult or novel problems.

Supervisory Responsibilities:

– May serve as lead support staff and/or provide basic direction to lower level support staff
– May serve as direct supervisor for part–time, student, and/or temporary workers or volunteers

Fiscal Responsibilities:

– Handles financial transactions
– May validate and pay invoices
– May monitor/track budgets for specific area and/or grant(s)

Problem Solving:

– Encounters generally routine problems; occasionally faces more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– May use experience to resolve more complex and/or varied problems, with supervisor oversight
– Demonstrates proficient and comprehensive knowledge of institutional policies and procedures in determining course of action

Independence of Action:

– Works with minimal supervision on more difficult work assignments, conferring with supervisor on unusual matters
– May set priorities and organize work within general guidelines established by supervisor

Communication and Collaboration:

– Communicates internally within working unit and/or the University
– May communicate with external audiences for scheduling/coordination
– Collaborates closely with team members; may interact with other staff outside of area
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials that may be intended for distribution

• Comp Grade – 6
• Minimum – $42,100.00
• MidPoint – $51,600.00
• Maximum – $61,000.00

• Critical Thinking
• Cultural competency
• Customer Service
• Forms processing
• Organizational skills
• Records management