Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The Medical Billing Assistant assists with insurance, patient billing, and payments for the clinic/office. This position ensures services are billed correctly, corrects billing errors, fulfills billing compliance requirements, generates and reconciles financial reports, and processes and reports on payments.

• Program, update, and manage the billing portion of the clinic’s electronic billing system
• Manage patient billing by answering patient questions; resolve patient insurance issues; check and update patient information
• Prepare all incoming mail payments and credit card payments, as well as cash and check payments
• Prepare and assemble bank deposits; assemble, post, and record journal entries
• Program the billing and claims rules; update and/or correct the rules as necessary to ensure consistency and accuracy
• Collaborate with the billing system vendor to ensure that the program is functioning correctly; resolve usage issues as needed
• Communicate with insurance companies to resolve a wide variety of payment, non-payment, and coverage issues
• Correspond with providers to clarify encounter details; proof and correct encounters in the system and fix errors created by system changes/updates
• Correct and resubmit rejected insurance claims and utilize monthly reports and statements to collect outstanding balances

Level:

– Intermediate Support

Base Description:

– Completes administrative activities and tasks of a technical or functional nature.

Level Summary:

– Demonstrates ability to perform intermediate tasks in defined skill areas. Demonstrates intermediate knowledge of internal procedures. Works under general supervision, performing assignments that may be varied and sometimes difficult. Supports team decisions and follows through with team responsibilities. Interprets and communicates information clearly and accurately. Demonstrates intermediate problem–solving skills.

Supervisory Responsibilities:

– May provide basic direction to lower level support staff

Fiscal Responsibilities:

– Handles routine financial transactions
– May validate and pay invoices

Problem Solving:

– Encounters generally routine problems; occasionally faces more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– Applies knowledge of institutional policies and procedures in determining course of action

Independence of Action:

– Work is generally monitored by supervisor
– Detailed instructions and procedures are generally provided
– Uses available guidelines to make appropriate adaptations to routine situations and refers other situations to supervisor

Communication and Collaboration:

– Communicates internally within working unit and/or the University
– May communicate with external audiences for scheduling/coordination
– Collaborates closely with team members
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials that may be intended for distribution

• Comp Grade – 4
• Minimum – $34,800.00
• MidPoint – $42,600.00
• Maximum – $50,500.00