Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The Medical Billing Assistant assists with insurance, patient billing, and payments for the clinic/office. This position ensures services are billed correctly, corrects billing errors, fulfills billing compliance requirements, generates and reconciles financial reports, and processes and reports on payments.

• Program, update, and manage the billing portion of the clinic’s electronic billing system
• Manage patient billing by answering patient questions; resolve patient insurance issues; check and update patient information
• Prepare all incoming mail payments and credit card payments, as well as cash and check payments
• Prepare and assemble bank deposits; assemble, post, and record journal entries
• Program the billing and claims rules; update and/or correct the rules as necessary to ensure consistency and accuracy
• Collaborate with the billing system vendor to ensure that the program is functioning correctly; resolve usage issues as needed
• Communicate with insurance companies to resolve a wide variety of payment, non-payment, and coverage issues
• Correspond with providers to clarify encounter details; proof and correct encounters in the system and fix errors created by system changes/updates
• Correct and resubmit rejected insurance claims and utilize monthly reports and statements to collect outstanding balances

Level:

– Senior Support

Base Description:

– Completes administrative activities and tasks of a technical or functional nature.

Level Summary:

– Demonstrates proficient and comprehensive knowledge of defined skill areas. Applies knowledge of principles, practices, and procedures of a particular field to decision–making and problem–solving. Works under minimum supervision on varied and sometimes difficult work assignments, conferring with supervisor or subject matter experts on unusual matters. May lead others or a team in completion of complex assignments. Interprets and communicates information clearly, accurately, and persuasively. Researches and tries new approaches when solving difficult or novel problems.

Supervisory Responsibilities:

– May serve as lead support staff and/or provide basic direction to lower level support staff
– May serve as direct supervisor for part–time, student, and/or temporary workers or volunteers

Fiscal Responsibilities:

– Handles financial transactions
– May validate and pay invoices
– May monitor/track budgets for specific area and/or grant(s)

Problem Solving:

– Encounters generally routine problems; occasionally faces more complex and/or varied problems
– Typically follows recommended course of action and procedures to resolve problems
– May use experience to resolve more complex and/or varied problems, with supervisor oversight
– Demonstrates proficient and comprehensive knowledge of institutional policies and procedures in determining course of action

Independence of Action:

– Works with minimal supervision on more difficult work assignments, conferring with supervisor on unusual matters
– May set priorities and organize work within general guidelines established by supervisor

Communication and Collaboration:

– Communicates internally within working unit and/or the University
– May communicate with external audiences for scheduling/coordination
– Collaborates closely with team members; may interact with other staff outside of area
– Interprets and communicates information, ideas and instructions clearly and accurately both verbally and in written materials that may be intended for distribution

• Comp Grade – 5
• Minimum – $38,300.00
• MidPoint – $46,900.00
• Maximum – $55,500.00