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Penn State Job Catalog

Clinic Manager – Senior Manager (PSU2203)

Additional Levels

Additional levels that exist for this job profile can be seen below.

Job Summary

The Clinic Manager engages in various administrative and management duties in support of patient care. This role participates on the clinical leadership team, coordinates the electronic health record, supervises the primary care and advanced care practitioners, and chairs and/or participates in committee work as needed.

Representative Duties

  • Perform necessary patient care; perform appropriate history and physical exam on patients
  • Communicate effectively with patients, their families, and other physicians and associates
  • Develop and implement assessments and plans for patient care
  • Make informed decisions about diagnostic and therapeutic interventions
  • Develop and carry out management plans; council and education patients and their families
  • Perform medical and surgical procedures considered essential in area of practice
  • Provide health care services and education aimed at preventing health problems or maintaining optimal health
  • Possess awareness of different funding sources and payment systems that provide coverage and support for patient care
  • Provide leadership and function as a member of the Clinical Leadership Team
  • Function as chair of the Clinical Informatics Workgroup; manage electronic health record utilization and coordinate product maintenance, use, updates, and training
  • Provide leadership, support, and advocate for the Advanced Care Practitioners

Level Matrix

Level:
Senior Manager
Base Description:
– Manages direct reports where primary duty is the management of a working unit.
Level Summary:
– Demonstrates advanced skills in critical functions related to unit's success. Demonstrates advanced knowledge of emerging technologies and processes. Monitors completed work of others to ensure effectiveness and adherence to requirements. Sets clear expectations and holds team accountable. Establishes a shared team/unit vision. Demonstrates ability to evaluate and enhance team/unit practices that promote a strong commitment to inclusionary practices. Coaches others using appropriate strategies. Demonstrates diplomacy. Demonstrates ability to serve as liaison between senior-level management and staff. Resolves complex, controversial, or unprecedented issues and problems.
Supervisory Responsibilities:
– Oversees large team or teams of individual contributors and/or supervisors/managers
– Leads a department or functional area
Fiscal Responsibilities:
– Monitors and tracks large budgets
– Plans, forecasts, and/or develops budgets
– May approve budgets for specific area
– Typically has final signature authority for specific area
Problem Solving:
– Encounters highly varied and complex problems that impacts the team and possibly the unit
– Develops creative and/or novel approaches to resolve problems that are difficult in nature
– Independently resolves complex and/or unprecedented issues and problems
Independence of Action:
– Work results are not clearly defined
– Generally sets own goals and determines how to accomplish results with few or no guidelines to follow
– Monitors completed work of others to ensure soundness of approach, effectiveness of meeting requirements, the feasibility of recommendations and adherences to requirements
– Delegates more advanced tasks to others
Communication and Collaboration:
– Communicates with both internal and external audiences
– Collaborates closely with team members and various areas across the University
– Fosters collaboration between units and engages others' coordinated efforts to reach desired outcomes with broad scope
Salary Structure
  • Comp Grade – 15
  • Minimum – $109,300.00
  • MidPoint – $136,600.00
  • Maximum – $164,000.00
FLSA Exemption Status
Exempt
Minimum Education
Master's Degree
Minimum Experience
10+ years of relevant experience, includes 3+ years of supervisory experience
Equivalency
Or an equivalent combination of education and experience
Additional Job Requirements