Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

Managers of Organizational Change Management direct and oversee the development and implementation of change management strategies, meant to improve organizational effectiveness and drive business results through thoughtful use of resources; design new processes or operating models and create timelines and project plans detailing the implementation process; identify gaps in employee knowledge or competency needed to support future-state processes and recommend training and development programs; contribute to strategic planning, direction, and goal setting in collaboration with senior leadership; establish policies, practices, and procedures that have a significant impact on the organization. Note: This profile is intended for professionals with specific training and experience in change management methodology; Change Management industry certification(s) strongly preferred (e.g. Prosci).

• Oversee the application of a structured change management approach and methodology for the organization

• Provide direction and oversight to University-wide change management activities

• Design and develop major transformation requirements for projects and initiatives; set overall strategy and lead strategic planning for the change management function

• Manage organizational change management projects at the University level through diagnosis, design, implementation, and assessment

• Engage in industry research and benchmarking regarding new methodology

• Initiate conversations across the organization, develop community of practice, and drive the creation of a change management toolkit

• Develop a set of actionable and targeted change management plans

• Oversee the development of communication plans, sponsor roadmaps, stakeholder assessments, training plans, and resistance management plans

• Conduct readiness assessments, evaluate results, and present findings to relevant stakeholders

• Lead project management, integrated logistics support, and quality assurance activities for the unit

• Facilitate discussions surrounding gaps in process improvement and make recommendations for change

• Establish and maintain best practices for business/functional analysis of processes; examine processes to understand impact to people, strategy, systems and general business operations and recommend actions or provide information to stakeholders to manage change

• Determine the impact of organizational change management programs and develop alternative strategies

• Provide direction and leadership to a team; coordinate efforts with other change consultants and unit/departmental leaders

• Serve as a member of the senior leadership team, contributing to the establishment and enhancement of strategic plan

• Lead staff members, including hiring, development, and performance management

Level:

– Principal Manager

Base Description:

– Manages direct reports where primary duty is the management of a working unit.

Level Summary:

– Demonstrates awareness of broad issues and management trends. Applies exemplary management principles. Evaluates impact of policy and adjusts accordingly. Ensures appropriate skills are developed and maintained within team/unit. Realigns staff responsibilities to meet desired changes. Provides administrative and policy direction. Develops and articulates broad goals. Fosters collaboration between units. Engages in written and verbal communications that reach a university-wide and/or broad external audience. Develops and implements solutions to highly complex and often controversial problems.

Supervisory Responsibilities:

– Oversees teams of other supervisors/managers
– Leads a business unit

Fiscal Responsibilities:

– Plans, forecasts, develops, and/or approves budgets
– Typically has final signature authority for business unit

Problem Solving:

– Encounters highly varied and complex problems that may have a significant impact on multiple units and/or the University
– Regularly develops creative and/or novel approaches to resolve the most difficult problems
– Creates an environment that encourages imaginative solutions to problems

Independence of Action:

– Work results are not clearly defined and may be frequently changing
– Sets own goals and determines how to accomplish results with few or no guidelines to follow
– Oversees completed work of others and is accountable for unit results
– Delegates advanced tasks to others and provides guidance to team members

Communication and Collaboration:

– Communicates with both internal and external audiences
– May represent the University externally
– Collaborates closely with team members and other leaders across the University
– Communicates a compelling vision that inspires and motivates others

• Comp Grade – 17
• Minimum – $141,700.00
• MidPoint – $180,700.00
• Maximum – $219,600.00

• Business relationship management
• Change Management
• Conflict Resolution
• Data-based decision making
• Gap analysis
• People analytics
• Policy implementation
• Process design
• Project planning
• Project risk management
• Report writing
• Risk intelligence
• Scenario planning
• Stakeholder engagement
• Strategic Planning