Penn State Job Catalog

Additional levels that exist for this job profile can be seen below.

The defined natural career progression within or between job profiles.

University Registrar

The University Registrar Manager leads teams responsible for overseeing and coordinating student records; provides leadership in the areas of curriculum changes, class and classroom scheduling, final exams, degree audit, athletic eligibility, academic record actions, transcripts, enrollment reporting, and student enrollment functions; is responsible for planning, developing, and implementing new records systems and services.

• Lead and supervise university registrar staff; establish job expectations, assign duties, ensure adherence to University policies and procedures, and evaluate performance
• Oversee the accurate and efficient maintenance of student academic records, including grades, transcripts, course registrations, degree audits, and academic histories
• Supervise the process for creating and updating student transcripts, degree verifications, and other academic documentation
• Solve complex academic records issues and serve as a key escalation point for problems
• Recommend operational and procedural changes to increase efficiencies and improve services
• Conduct regular audits to ensure accuracy and integrity of all student academic records
• Lead and participate on teams to implement record system changes; ensure changes are complete, accurate, and adhere to University policy
• Oversee enrollment and degree reporting management
• Manage a variety of high-level, confidential, and sensitive internal and external records communications
• Develop and maintain positive relationships with various internal and external customers
• Facilitate and direct the development of University course offerings; communicate with department scheduling personnel, academic records staff, and Campus Registrars
• Work closely with the Office of Student Aid to ensure the University maintains compliance with federal guidelines
• Oversee athletic eligibility to ensure compliance with NCAA, Big Ten, and University policies, while working closely with athletic compliance

Level:

– Principal Manager

Base Description:

– Manages direct reports where primary duty is the management of a working unit.

Level Summary:

– Demonstrates awareness of broad issues and management trends. Applies exemplary management principles. Evaluates impact of policy and adjusts accordingly. Ensures appropriate skills are developed and maintained within team/unit. Realigns staff responsibilities to meet desired changes. Provides administrative and policy direction. Develops and articulates broad goals. Fosters collaboration between units. Engages in written and verbal communications that reach a university-wide and/or broad external audience. Develops and implements solutions to highly complex and often controversial problems.

Supervisory Responsibilities:

– Oversees teams of other supervisors/managers
– Leads a business unit

Fiscal Responsibilities:

– Plans, forecasts, develops, and/or approves budgets
– Typically has final signature authority for business unit

Problem Solving:

– Encounters highly varied and complex problems that may have a significant impact on multiple units and/or the University
– Regularly develops creative and/or novel approaches to resolve the most difficult problems
– Creates an environment that encourages imaginative solutions to problems

Independence of Action:

– Work results are not clearly defined and may be frequently changing
– Sets own goals and determines how to accomplish results with few or no guidelines to follow
– Oversees completed work of others and is accountable for unit results
– Delegates advanced tasks to others and provides guidance to team members

Communication and Collaboration:

– Communicates with both internal and external audiences
– May represent the University externally
– Collaborates closely with team members and other leaders across the University
– Communicates a compelling vision that inspires and motivates others

• Comp Grade – 12
• Minimum – $76,700.00
• MidPoint – $95,900.00
• Maximum – $115,100.00

• Access management
• Active listening
• Adaptability
• Advocacy
• Analytical thinking
• Business Analysis
• Change Management
• Confidentiality
• Customer Service
• Data Analysis
• Data management
• Emotional Intelligence
• Innovative thinking
• Policy implementation
• Records management