Penn State Job Catalog

The defined natural career progression within or between job profiles.

Business Analysis

The Business Analyst Manager leads and oversees a team of Business Analysts responsible for identifying, analyzing, and delivering efficient, cost-effective, and streamlined business solutions; serves as a strategic partner to leadership, leveraging data and business intelligence to drive informed decision-making and enhance business processes; ensure solutions and outcomes align with business needs and organizational goals.

• Lead and manage a team of Business Analysts, providing guidance, mentorship, and professional development
• Drive the execution of business transformation and optimization initiatives from conception through implementation
• Collaborate with leadership to define goals, objectives, and strategies; understand business objectives, pain points, and opportunities for improvement
• Oversee the collection, analysis, and interpretation of data to provide insights that inform decision-making
• Develop and manage business requirements, functional specifications, and process maps to drive business solutions
• Ensure business analysis deliverables are completed on time, within scope, and with high quality
• Review and approve business analysis documentation, including requirements, workflows, user stories, and test cases
• Champion the use of industry proven continuous improvement methodologies
• Track and report on project progress, ensuring adherence to timelines, budgets, and resource requirements
• Perform gap analysis to compare solutions against requirements and work with relevant stakeholders to implement changes
• Conduct risk assessments and develop mitigation plans for business analysis projects
• Support organizational change management and ensure successful adoption of new processes and technologies
• Liaise closely with Project Managers regarding prioritization and estimation of levels of effort
• Ensure that business analysis activities adhere to relevant standards, policies, and regulations
• Maintain and foster relationships with internal and external stakeholders
• Stay current with industry trends and best practices in business analysis

Level:

– Manager

Base Description:

– Manages direct reports where primary duty is the management of a working unit.

Level Summary:

– Demonstrates proficient ability in work design, project management, financial planning and development of goals for accomplishing unit assignments. Reviews and guides work to ensure conformity to policy and effective approaches. Evaluates employee performance and recommend development opportunities. Demonstrates ability to coach employees. Presents and communicates key university indicatives and connects it to unit contributions. Provides broad guidelines. Develops, evaluates, enhances, and/or implements quality improvement practices. Recommends innovative solutions.

Supervisory Responsibilities:

– Oversees a team (typically 4 or more; no fewer than 2) full
– time direct reports of individual contributors and/or first level supervisors.

Fiscal Responsibilities:

– Monitors and tracks department/area budget
– May plan, forecast, and/or assist in developing budgets
– May have final signature authority for specific area

Problem Solving:

– Encounters varied and complex problems
– Helps to develop creative and/or novel approaches to resolve problems that are difficult in nature but within limited scope
– Modifies, adapts, or refines guidelines if necessary to resolve issues or problems

Independence of Action:

– Works independently on complex or strategic assignments
– Uses existing practices and advanced working knowledge to determine appropriate work methods for the team
– Reviews completed work of others for conformity to policy, and effectiveness of approach
– Delegates advanced tasks to others

Communication and Collaboration:

– Communicates with both internal and external audiences
– Collaborates closely with team members and various areas across the University
– Prepares written and/or verbal presentations or proposals on complex issues and delivers to a broad variety of audiences
– Communicates key university initiatives and how unit’s work contributes to their achievement
– Presents ideas, concepts and instructions in a clear manner, and uses persuasion and negotiation to build consensus and cooperation
– Establishes and maintains networks to facilitate successful communication among units

• Comp Grade – 14
• Minimum – $97,100.00
• MidPoint – $121,400.00
• Maximum – $145,700.00

• Business Analysis
• Change Management
• Conflict Resolution
• Continuous improvement
• Data reporting
• Data-based decision making
• Delegation
• Gap analysis
• Negotiation
• Project Management
• Risk assessment
• Stakeholder management
• Strategic thinking
• Trend analysis